Open to opportunities

Kay-Ann Myers

@kayannmyers

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Data Entry Supervisor with expertise in team management and efficiency.

Jamaica

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What I'm looking for

I seek a role that values teamwork and offers growth opportunities.

I am a dedicated Data Entry Supervisor at King Alarm Systems Ltd, where I lead a team of seven employees in daily operations. My focus is on ensuring adherence to company policies and procedures while fostering a collaborative and supportive work environment. I have successfully developed and implemented strategies that optimize workflow and enhance productivity, demonstrating my commitment to continuous improvement.

With a Bachelor of Science Degree in Social Work and a Certificate in Supervisory Management, I bring a unique blend of skills to my role. My experience includes managing scheduling, staffing levels, and workload allocation, as well as conducting regular team meetings to communicate goals and performance expectations. I pride myself on my ability to monitor and evaluate employee performance, providing constructive feedback that drives efficiency and effectiveness.

Throughout my career, I have also gained valuable experience in customer service and data management. I efficiently handle customer inquiries and ensure data integrity through quality control checks. My background in social work has equipped me with strong interpersonal skills, allowing me to connect with diverse populations and address their needs effectively.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Supervisor

Current

King Alarm Systems Ltd

Jan 2023 - Present (2 years 5 months)

Supervise a team of 7 employees in daily operations, ensuring adherence to company policies. Monitor and evaluate employee performance, providing constructive feedback. Develop strategies to optimize workflow and meet departmental goals. Coordinate with cross-functional teams to resolve operational issues and implement continuous improvement initiatives.

Team Leadership Workflow Optimization Data Entry Quality Control Communication Problem Solving Customer Service

Intern

National Council on Drug Abuse

May 2019 - Apr 2020 (11 months)

Assisted the outreach team in providing social support services to marginalized populations. Co-facilitated prevention programs in schools and administered drug testing for clients. Helped plan and execute drug awareness events.

Social Services Facilitation Drug Testing Event Planning Client Management Communication Teamwork Outreach Community Engagement Documentation

Intern

Multi-Care Youth Foundation

Sep 2018 - Sep 2018 (0 months)

Assisted with social intervention programs for at-risk youth in schools. Supported mentorship programs and life skills training for unattached youths, promoting employability and personal development.

Mentorship Community Outreach Communication Team Collaboration Empathy Problem Solving Event Coordination

Termination Coordinator/Customer Service Representative

King Alarm Systems Ltd

Jan 2010 - Jan 2018 (8 years)

Organized and updated terminated accounts on Excel logs and database. Coordinated device removals and prepared weekly/monthly termination reports. Handled over 40 calls per day, ensuring customer satisfaction and efficient service delivery.