At DC Dept. of Health Care Finance, I support the day-to-day administrative needs of two executives in the Office of the Chief of Staff. I coordinate calendars, meetings, travel, and department events, and prepare briefings and meeting materials.
At Harmony Hive Solutions, LLC, I led business planning, project budgeting, and client service strategies. I implemented SOPs and workflow systems, and developed operations manuals, service packages, and feedback systems that improved customer satisfaction to a 4.9/5 rating.
At Life Stride Inc., I supported HR programs by analyzing information, reviewing personnel forms, and assisting with payroll processing. I also supported senior leadership and contributed to recruiting, records management, and administrative policy work.
