KWkat wynn
@katwynn
Dedicated Information Security Analyst with a strong customer service background.
United StatesWhat I'm looking for
My name is Katherine Wynn, and I am a recent graduate in Information Technology Systems Management, specializing as an Information Security Analyst. With nearly a decade of experience in customer service and technical support, I have honed my skills in problem-solving and effective communication. My journey began at Wynn’s Custom Cabinets, where I learned the importance of attention to detail and craftsmanship.
In my role as a Retail Sales Representative at AT&T Authorized Retailer, I developed a strong ability to provide well-rounded solutions to customers, addressing their needs across various services. This experience not only enhanced my technical troubleshooting skills but also reinforced my commitment to delivering exceptional customer service. I am passionate about leveraging my technical knowledge and customer service experience to contribute positively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Retail Sales Representative
AT&T Authorized Retailer - Prime Communications
Jun 2017 - Present (8 years 1 month)
Assisted customers with a range of services including cellphones, internet, and television, providing comprehensive solutions for new and existing clients. Handled customer service inquiries, processed payments, and troubleshooted various devices from cell phones to laptops and tablets.
Employee
Wynn's Custom Cabinets
May 2015 - Present (10 years 2 months)
Performed essential cabinet tasks including sanding, staining, and installations. Contributed to the overall production and finishing of custom cabinetry projects.
Referee
Paris Soccer Club
Sep 2014 - Present (10 years 10 months)
Officiated club soccer games for various age groups, ensuring fair play and adherence to rules. Managed game flow and resolved on-field disputes effectively.
Education
Degrees, certifications, and relevant coursework
Henry County High School
Diploma, General Studies
Graduated with a 4.0 GPA.
University of Tennessee: Knoxville
1 Year of Study, Biomedical Engineering
Attended the University of Tennessee, Knoxville for one year, majoring in Biomedical Engineering. Transferred to Jackson State Community College.
Jackson State Community College
Associate's Degree, Radiology, General Sciences, Animal Science
Majored in Radiology, General Sciences, and Animal Science during four years of study at Jackson State Community College.
Tennessee College of Applied Technology
Diploma of Certification, Information Technology Systems Management
Recent graduate of the Information Technology Systems Management program, earning a diploma of certification as an Information Security Analyst.
Availability
Location
United StatesAuthorized to work in
Job categories
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