Open to opportunities

Katrina Fernandez

@katrinafernandez1

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Detail-oriented professional with a background in Computer Science.

Philippines

Message

What I'm looking for

I seek a role that fosters growth and utilizes my skills in communication and administration.

I am Katrina F. Fernandez, a dedicated professional with a Bachelor of Science in Computer Science. My career has been shaped by diverse roles, including administrative positions and customer service, where I have honed my effective communication and interpersonal skills. I thrive in environments that challenge me to learn and grow.

Throughout my career, I have worked in various capacities, from being a secretary to an administrative staff member, and even a sales executive. My experiences have equipped me with a strong foundation in office management and customer relations. I am particularly proud of my ability to adapt and learn quickly, which has allowed me to contribute positively to every team I have been a part of.

As I look to the future, I am eager to find a role that will allow me to leverage my technical background and interpersonal skills in a dynamic environment. I am committed to continuous learning and am excited about the opportunity to make a meaningful impact in my next position.

Experience

Work history, roles, and key accomplishments

Administrative Staff

N.U Mateo Land Surveying Office

Mar 2022 - Present (3 years 4 months)

Provided administrative support to the land surveying office, managing documents and coordinating schedules. Ensured efficient office operations and assisted with various administrative tasks.

Administrative Support Document Management Scheduling Office Management Data Entry

Sales Executive

C. Cellzone (Capitol Branch)

Jun 2019 - Present (6 years 1 month)

Drove sales initiatives and managed customer accounts at the Capitol Branch. Achieved sales targets and provided excellent service to clients.

Sales Client Relations Communication

Store Supervisor

Kadis/Sos Enterprises

Sep 2017 - Present (7 years 10 months)

Supervised store operations, ensuring efficient workflow and customer satisfaction. Managed inventory, staff, and sales activities to meet company objectives.

Inventory Management Sales Customer Service

Admin Staff

Tailg Marketing North Area Office / Electric Bicycle

May 2016 - Present (9 years 2 months)

Provided administrative support for the North Area Office, assisting with various tasks to ensure operational efficiency. Managed office communications and contributed to the smooth functioning of daily activities.

Administrative Support Office Administration Communication Data Management Organizational Skills

Secretary / Registrar

UPS Driving School

May 2013 - Present (12 years 2 months)

Managed secretarial and registration duties, handling student enrollments and maintaining accurate records. Provided administrative assistance to ensure smooth daily operations of the driving school.

Administrative Support Customer Service

Customer Service Representative

Wellness and Health

Jan 2008 - Present (17 years 6 months)

Served as a Customer Service Representative, addressing client inquiries and resolving issues to ensure customer satisfaction. Managed a high volume of interactions while maintaining a positive and helpful demeanor.

Customer Service Conflict Resolution Communication Client Relations Problem Solving

Secretary

Simmart

Jan 2007 - Present (18 years 6 months)

Provided comprehensive secretarial support, managing administrative tasks and ensuring efficient office operations. Maintained organized records and facilitated communication within the company.

Administrative Support Office Management Record keeping Communication Data Entry

Education

Degrees, certifications, and relevant coursework

Colegio de Dagupan

Bachelor of Science, Computer Science

Completed a Bachelor of Science in Computer Science. Gained a substantial background in computer science, enhancing problem-solving and analytical skills.