Open to opportunities

Katja Hamel

@katjahamel

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Strategic Innovation & Transformation Leader with 10+ years of experience.

France

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What I'm looking for

I am looking for opportunities that foster innovation and allow me to drive impactful change in organizations.

I am a Strategic Innovation & Transformation Leader with over a decade of experience in leading international ERP and CRM projects. My journey has been marked by a commitment to bridging technology and business, driving adoption, and enabling measurable results across various sectors. At Sonova Group, I spearheaded the national rollout of Microsoft D365 CE, achieving a remarkable 35% increase in CRM adoption. My ability to define implementation roadmaps and coordinate global alignment has consistently resulted in enhanced operational efficiency.

In my previous role as an M365 Consultant at SD&C Solutions Development, I delivered tailored M365 workplace solutions for large public sector clients, leading training and onboarding for over 300 users. This initiative improved collaboration efficiency by 50% post-rollout. My experience as a Business Analyst at DXC Technology further honed my skills in supporting digital transitions and conducting compliance-led system migrations across multiple EU countries.

Experience

Work history, roles, and key accomplishments

Current

Senior Process & Innovation Manager

Current

Sonova Group

Jan 2022 - Present (3 years 7 months)

Led national rollout of Microsoft D365 CE, increasing CRM adoption by 35%. Defined implementation roadmaps and coordinated global/EMEA alignment, enabling 20% faster sales reporting through streamlined data flows.

CRM

M365 Consultant

SD&C Solutions Development

Jan 2019 - Dec 2022 (3 years 11 months)

Delivered M365 workplace solutions (Teams/SharePoint) for large public sector clients. Led training and onboarding for over 300 users in English and German, improving collaboration efficiency by 50% post-rollout.

Microsoft Teams SharePoint)User Training Team Collaboration Public Sector Consulting

ERP Consultant

IXDS / PwC

Jan 2019 - Dec 2019 (11 months)

Supported Dynamics 365 Business Central go-live with 0% downtime. Delivered comprehensive ERP documentation and training for mid-size client teams.

Business Central ERP ERP Documentation ERP Go Live Support Client Management

Business Analyst

DXC Technology

Jan 2018 - Dec 2019 (1 year 11 months)

Supported digital transitions for public sector clients across more than four EU countries. Conducted business and IT workshops, and managed compliance-led system migrations.

Digital Transformation Business Analysis Compliance Public Sector

ERP Coordinator

Heinrich Böll Foundation

Jan 2014 - Dec 2017 (3 years 11 months)

Managed NAV ERP rollouts across over 30 global offices in Africa, LATAM, and Asia. Designed ERP training programs, which improved financial transparency and ensured audit readiness.

ERP Project Management

Education

Degrees, certifications, and relevant coursework

University of Potsdam

Master of Science, Economics

Completed a Master of Science in Economics at the University of Potsdam. This program provided advanced knowledge in economic theories and their applications.

Humboldt University of Berlin

Bachelor of Science, Economics

Obtained a Bachelor of Science in Economics from Humboldt University of Berlin. The curriculum focused on foundational economic principles and analytical methods.