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Koffi Niamkey

@koffiniamkey

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M365 Modern Workplace Specialist | Technical Deployment + User Adoption (100%)

France

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What I'm looking for

I am looking for a Modern Workplace / M365 role where I can drive digital transformation, ensure 100% user adoption, and improve ROI. I thrive in bridging the gap between IT and business teams to solve complex problems.

Guarantees real adoption, not just technical deployment.

As a Microsoft 365 Specialist, my job is to bridge the gap between IT and Business lines. Unlike a purely technical approach, my method includes business scoping and building internal ambassador networks to ensure 100% usage.

My value in numbers:

100% User Adoption achieved on critical rollouts (Teams Phone, ERP).
-35% Telecom Costs secured through a seamless migration.
€20M Revenue Secured by diagnosing and unblocking critical sales tools.

What I bring to a Remote team: Technical autonomy, user pedagogy, and vendor management capabilities to relieve the IT department. I turn technology into business performance.

Experience

Work history, roles, and key accomplishments

Current

M365 Project Lead & Adoption

Current

BIPA

Apr 2022 - Present (3 years 8 months)

Led M365 transformation and user adoption across critical projects (Teams Phone, ERP, Power BI, GTA), achieving 100% adoption for Teams Phone in 3 weeks, -35% costs, and secured €20M in managed revenue. Implemented ambassador-based adoption increasing impact fivefold and reduced analysis time by 50%.

Power BI Azure AD ERP Implementation Change Management Microsoft Teams Project Management Coordination Transverse ERP CRM

DevOps Junior

EPSOR (FREMAVI)

Feb 2020 - Jul 2020 (5 months)

Implemented CI/CD pipelines (GitLab → AWS/GCP) and cloud deployment automation, reducing production deployment time by 30% while maintaining 100% availability with zero critical incidents during tenure.

Gitlab CI AWS GCP Kubernetes Docker CI CD Pipelines Deployment Monitoring

Education

Degrees, certifications, and relevant coursework

Alt-Rh Formation

Professional Certification, ERP & Java Application Development

2021 - 2022

Activities and societies: Agile/Scrum Methodology, Peer Programming, Software Architecture.

Acquired a deep understanding of software logic and development lifecycles. This technical background now enables me to effectively diagnose root causes of blocked tools (like Commercial Configurators) and manage external developers without being misled on technical feasibility.

Generation France

Professional Certification, Cloud Computing & IT Support

2019 - 2019

Grade: AWS Certified Cloud Practitioner

Activities and societies: Cloud Security Labs, Infrastructure as Code (IaC), DevOps Principles

Foundation in Cloud Computing (SaaS/IaaS) and Security. This knowledge is crucial for my current role in securing Modern Workplace environments (Entra ID, MFA) and understanding the backend of Microsoft 365 solutions.

Lycée Suzanne Valadon

Baccalauréat Professionnel, Accounting & Business Administration

2010 - 2013

Activities and societies: Financial Analysis, Business Process Management.

Strong foundation in business administration and financial flows. This allows me to bridge the gap between IT and Finance, specifically for ERP projects (like Diapason) and to calculate precise ROI for digital transformation initiatives (e.g., cost reduction analysis).