Katie Sherrer
@katiesherrer
I coordinate dealership service, parts inventory, warranty processing, and customer communication to keep operations moving efficiently.
United StatesWhat I'm looking for
At Joe Bullard Chevrolet, I coordinate customers, technicians, and parts personnel to document repair needs, prepare estimates, process warranty claims, and keep service work moving. Previously at Great American RV Superstores, I led parts operations, inventory control, vendor coordination, purchasing support, and staff training.
I've also built team-training, sales, merchandising, and customer-service experience through roles at Chili's and Ulta Beauty. I bring reliable documentation, inventory accuracy, clear communication, and a customer-focused approach to dealership operations.
Experience
Work history, roles, and key accomplishments
Service Advisor
Joe Bullard Chevrolet
Jan 2024 - Present (2 years 8 months)
Serve as the primary liaison between customers, technicians, and the service department to ensure clear communication and efficient workflow. Accurately document customer concerns, prepare estimates, and process invoices and warranty claims.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, Business Management
2022 - 2024
Pursued a degree in Business Management, focusing on organizational leadership and operational strategy.
Itawamba Community College
Associate of Arts, General Studies
2017 - 2019
Completed general studies coursework, building a foundation in communication and critical thinking.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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