kathyf fer

I am a bilingual, creative, and results-driven professional with extensive experience as a virtual assistant, customer service representative, and sales specialist. My perfectionist mindset and natural leadership abilities allow me to excel in digital environments, ensuring that I deliver exceptional support and service. With a degree in Audiovisual Communication, I possess strong technical skills that enhance my ability to work remotely and efficiently.

In my current role as an Assistant Manager at Jason’s Deli, I have honed my customer service skills by managing orders, coordinating deliveries, and training new staff. My experience as a Virtual Assistant for a Personal Loan Company has further developed my ability to provide solution-focused support, managing client inquiries and schedules in both English and Spanish. I am passionate about leveraging my skills to contribute creatively and effectively in a remote work setting.