I manage Airbnb listings on Lookout Mountain through Kat's Rentals & Cleaning Services, overseeing remote and on-site operations. I communicate with guests, address concerns, coordinate repairs, and maintain cleanliness and supplies while keeping 5.0 ratings.
At Walmart, I answered customer questions by chat and phone, helped with system setup, and diagnosed technical issues. My background also includes medical records work at Galen Medical Group, where I maintained electronic health records and handled confidential patient information under HIPAA guidelines.
