Kathy Ball
@kathyball
Customer-focused sales assistant with strong communication and reliable service.
What I'm looking for
I’m a reliable, hardworking sales assistant with excellent communication skills, strong customer service, and the flexibility to work weekends. I’m confident working both on my own and in a group, and I’m eager to learn new skills while improving my performance.
In my current role as an amusement worker at Lucky Strike Amusement Pontypridd, I focus on counting winnings, making sure arcade machines are working, and completing light duties. I also bring retail experience from Poundland, where I worked as a sales assistant, including customer-facing support and day-to-day store responsibilities.
Earlier experience includes sales assistant work at Mark’s and Spencer’s and a trainee retail assistant position at WHSmith’s, plus a work placement covering customer service, stock control, and cash handling. I also hold Food Safety and Hygiene Level 2 (and a QA level 2 award in food safety in catering) and enjoy working with others and solving problems.
Experience
Work history, roles, and key accomplishments
Amusement Worker
Lucky Strike Amusement Pontypridd
Mar 2025 - Present (1 year 4 months)
Worked in an amusement arcade, counting winnings, ensuring arcade machines are working, and completing light cleaning duties. Provided sales support as needed.
Sales Assistant
Poundland
Oct 2019 - Feb 2025 (5 years 4 months)
Sales assistant role at Poundland with experience supporting day-to-day customer service and store operations.
Sales Assistant
Marks & Spencer
Jul 2019 - Jul 2019 (0 months)
Sales assistant role at Marks & Spencer providing customer service support.
Trainee Retail Assistant
WHSmith
Jun 2012 - Jun 2012 (0 months)
Trainee retail assistant at WHSmith, supporting retail operations and customer service.
Education
Degrees, certifications, and relevant coursework
Cardiff and Vale College
HND (Higher National Diploma), Computing
2017 - 2018
Completed an HND in Computing at Cardiff and Vale College from September 2017 to June 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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