Kathryn Thompson
@kathrynthompson
Financial services professional specializing in accounts payable, digital banking support, and member-focused problem solving.
What I'm looking for
I’m a member-focused financial services professional with experience in accounts payable, deposit and payment processing, and digital banking support. I’m known for accurate, detail-oriented handling of reimbursements, invoices, and vendor payments in fast-paced environments. I proactively research and resolve billing and account activity questions to keep members and internal teams moving smoothly.
I also support online banking operations—processing transfers and ACH transactions, troubleshooting deposits, and educating members on digital tools and account management features. My approach blends strong communication with regulatory-compliant execution to improve member satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Accounts Payable Specialist
Maine State Credit Union
Feb 2026 - Present (5 months)
Processed expense and reimbursement payments with accuracy and adherence to internal controls. Managed vendor invoice payments, resolved billing inquiries, and maintained organized financial records.
In-Home Child Care Provider
Self-Employed
Jan 2019 - Present (7 years 6 months)
Provided safe, reliable in-home childcare for multiple families, including meal preparation and supervision of children’s well-being. Planned engaging activities and communicated regularly with parents to ensure satisfaction and meet children’s needs.
E-Branch Financial Service Rep
Maine State Credit Union
Jun 2025 - Feb 2026 (8 months)
Provided digital banking support for deposits, transfers, ACH payments, and online banking troubleshooting. Educated members on digital tools and ensured transactions complied with regulatory standards.
Member Services Representative
Maine State Credit Union
Dec 2024 - Jun 2025 (6 months)
Assisted members with financial transactions by providing accurate, member-focused service. Managed check-in and directed inquiries, and resolved member concerns through initiative when needed.
Host/Guest Relations Manager
Texas Roadhouse
Jan 2023 - Mar 2024 (1 year 2 months)
Managed guest seating, waitlists, and dining flow to ensure a positive guest experience during peak hours. Coordinated with servers, bussers, and kitchen staff while checking in with guests to resolve concerns.
Consulted with clients to understand tanning goals and recommended personalized plans based on skin types. Sold tanning products, provided safety education, and supported daily and monthly sales goals.
Provided customer service and styling assistance while supporting fitting room operations. Processed returns and exchanges, maintained store organization, and fulfilled online orders accurately and on time.
Cashier
Campbell's True Value
Jan 2021 - Jan 2022 (1 year)
Greeted customers and processed transactions accurately while assisting with product selection. Helped load purchases and maintained a clean, organized checkout experience.
Education
Degrees, certifications, and relevant coursework
Aveda Institute - Augusta
Cosmetology License, Cosmetology
Earned a Cosmetology License from Aveda Institute in Augusta.
Hall-Dale High School
High School Diploma, High School
Completed high school education and earned a High School Diploma from Hall-Dale High School.
Availability
Location
Authorized to work in
Job categories
Skills
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