Open to opportunities

Heather Norberg

@heathernorberg

Message

Dependable senior Accounts Payable professional focused on accurate financial processing and controls.

United States

Message

What I'm looking for

I seek a role where I can apply AP and GL expertise, improve processes and controls, collaborate cross-functionally, and support accurate, timely financial operations.

I am a proactive senior Accounts Payable professional with extensive experience supporting corporate and commercial real estate accounting functions. I manage full-cycle AP, GL coding, accruals, check runs, Excel imports into Yardi Voyager, and work closely with Treasury and management on high-value payments and system improvements.

At The RMR Group I maintain and improve AP procedures and internal controls, upload bank files for reconciliations, process lease commissions, and resolve vendor and internal inquiries via ServiceNow. Previously, I managed high-volume AP at Cornell Pump Company, supporting month-end close, three-way matching, reconciliations, and reporting.

I also run a licensed childcare business, which reinforces my organizational, billing, and communication skills. I bring strong vendor management, deadline orientation, and cross-team collaboration to roles that demand accuracy and process-driven results.

Experience

Work history, roles, and key accomplishments

Current

Owner / Childcare Provider

Current

Heather’s Home, LLC

Jan 2022 - Present (4 years 5 months)

Operate a licensed childcare business handling billing, bookkeeping, scheduling, and parent communications while maintaining safety, compliance, and documentation for infant and toddler care.

Small Business Management Bookkeeping Billing Scheduling & Compliance Client Communication

Current

Accounts Payable Specialist

Current

The RMR Group

Jan 2021 - Present (5 years 5 months)

Manage AP processing for multiple commercial properties, improving internal controls and ensuring timely disbursements; coordinate weekly check runs and treasury funding for payments over $100K while streamlining Yardi import and reconciliation processes.

Accounts Payable PNC Cash Management Concur ServiceNow GL Coding

Receptionist

Cornell Pump Company

Jan 2019 - Jan 2021 (2 years)

Provided front desk coverage, routed calls and visitors, and supported HR with onboarding paperwork to maintain office operations and guest experience.

Reception Routing Administrative Support Onboarding Customer Service

Accounts Payable Specialist

Cornell Pump Company

Jan 2019 - Jan 2021 (2 years)

Managed high-volume AP processing (120+ invoices daily), performed three-way matching, supported month-end accruals and reconciliations, and maintained AP aging and vendor records to ensure accurate financial close.

Three Way Match Reconciliations Month End Close AP Reporting Vendor Management GL Coding

Accounts Receivable Specialist

Cornell Pump Company

Jan 2019 - Dec 2019 (11 months)

Generated invoices, posted receivables, prepared customer account statements, and performed account reconciliations to support monthly financial reporting and cash collection efforts.

Invoicing Accounts Receivable Account Reconciliation Cash Application Financial Reporting

Fuel Tax Specialist

Glostone Trucking Solutions

Jan 2016 - Jan 2018 (2 years)

Processed fuel tax data, payments, and filings, trained new hires, and supported client reporting and inquiries while managing administrative front-desk duties.

Fuel Tax Processing Tax Filings Training Workflow Management Administrative Support Data Entry