Katherine Sanders
@katherinesanders
I coordinate client support, technical operations, and account needs across logistics, healthcare, and global teams.
United StatesWhat I'm looking for
At Sandvik Mining & Rock Solutions, I support employees, customers, and technical teams across multiple countries, keeping communication clear across languages and working styles. I maintain reports, dashboards, and tracking tools while coordinating onboarding, training, technical meetings, and service events.
Previously, I served as the main contact for customers, suppliers, carriers, and vendors at Nature’s Source Products. I managed order tracking, inventory records, documentation, and competing requests while creating tools that improved accuracy and saved time.
My healthcare and office operations background includes patient coordination, confidential recordkeeping, scheduling, billing, payroll, and customer communication. I’m looking to bring organized, responsive support to an entry-level remote account management role.
Experience
Work history, roles, and key accomplishments
Continuous Product Improvement Specialist / Technical Services Assistant
Sandvik Mining & Rock Solutions
Jan 2023 - Present (3 years 8 months)
Support employees, customers, and technical teams across multiple countries, coordinating information across different languages and communication styles. Maintain reports, dashboards, and tracking tools using Salesforce CRM, Power BI, Excel, and Microsoft 365.
Logistics Coordinator
Nature's Source Products
Jan 2021 - Jan 2023 (2 years)
Main contact for customers, suppliers, carriers, and vendors. Managed order tracking, inventory records, and documentation, and resolved multiple requests at once in a fast-paced environment.
Patient Care Coordinator / Medical Assistant
Hearing Solutions
Jan 2019 - Jan 2021 (2 years)
First point of contact for patient scheduling, insurance questions, and referrals. Maintained confidential records and coordinated communication between patients, providers, and insurance reps.
Ophthalmic Imaging Technician
Retina Specialty Institute / Landrum Eye Group
Jan 2014 - Jan 2019 (5 years)
Supported daily operations in a busy healthcare environment. Scheduled procedures, documented patient information, and maintained confidential records.
Office Manager
Frans Upholstery
Jan 2004 - Jan 2014 (10 years)
Managed payroll, billing, budgeting, and employee records. Handled customer communication and documentation, and supported daily operations.
Education
Degrees, certifications, and relevant coursework
Santa Fe College
Currently enrolled in coursework at Santa Fe College.
Withlacoochee Technical College
High School Diploma, Business Administration
Earned a high school diploma with coursework in business administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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