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Kateryna IvanovaKI
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Kateryna Ivanova

@katerynaivanova

Porting Operations Coordinator at BICS, processing fixed-line and mobile number porting requests across national and international carriers.

Ukraine
Message

At BICS, I process fixed-line and mobile porting requests across national and international carriers. I validate customer documentation, resolve porting issues with internal teams and external operators, and monitor timelines to support timely, compliant service transitions.

Previously, I worked as a BU Administrator at Infopulse, supporting department procedures, project time tracking, reporting, and onboarding processes. My earlier experience includes executive administration at Mindspeed Technologies and English translation and game localization at Vogster Entertainment, including the MMORPG project CrimeCraft.

Experience

Work history, roles, and key accomplishments

BI
Current

Porting Operations Coordinator

BICS

Nov 2021 - Present (5 years)

📋 Processing porting requests for fixed-line and mobile numbers across national and international carriers.
🔍 Validating documentation and customer data to ensure accuracy and eligibility for porting.
🧩 Collaborating with internal teams and external operators to resolve technical and administrative issues.
⏱️ Monitoring timelines and SLAs to ensure timely execution of porting activities.
🛠️ Troubl

Infopulse logoIN

BU Administrator

Feb 2015 - Nov 2021 (6 years 9 months)

- Development and implementation of administrative procedures in the department
- Projects time tracking supervision
- Onboarding, off boarding and projects change procedures
- DMs/Team leads reports control
- Report preparation for the customers
- Internal communications tasks
- Verification and monitoring of equipment stock for some projects
- Verification and monitoring of compensation requests

MT

Executive Administrative Assistant

Mindspeed Technologies

Apr 2010 - Dec 2014 (4 years 8 months)

- Head of office administration (entire cycle of office administration and support)
- HR activities and document flow (orders, timesheets, attendance, team personal data maintenance, team-building events, new hires organization)
- International relations document flow
- Bank document flow
- Business trip organization and document flow
- Accounting support (client bank operations, primary accountin

VE

English Translator

Vogster Entertainment

Jun 2007 - Dec 2010 (3 years 6 months)

- Oral and written translations in the sphere of game development and PR
- MMORPG project localization ( CrimeCraft)

Education

Degrees, certifications, and relevant coursework

GL

Gorlivka State Pedagogical Institute of Foreign Languages

Master's degree, Linguistics

1998 - 2003

Tech stack

Software and tools used professionally

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