Open to opportunities

Kate Robinson

@katerobinson

Customer-focused healthcare and hospitality professional with CNA/PCT credentials and a commitment to safe, excellent service.

United States

Message

What I'm looking for

I’m looking for a team where I can deliver fast, friendly customer service and grow professionally—leveraging my CNA/PCT patient care foundation and my experience in hospitality, retail, and safety-focused roles.

I’m a motivated, dependable professional with experience across healthcare, retail, food service, customer service, and youth leadership. I bring Patient Care Technician (PCT) and Nursing Assistant (CNA) certifications, along with a proven ability to provide exceptional customer care while maintaining safety standards and adapting quickly.

In fast-paced roles, I’ve served guests attentively, accurately taken orders, and supported smooth front-of-house operations while keeping areas clean and organized. I’ve also handled inventory and sanitation work in retail, and delivered direct patient care—supporting residents with daily living needs—through teamwork with healthcare staff. My goal is to bring that same reliability, communication, and leadership to a role where I can keep delivering high-quality service.

Experience

Work history, roles, and key accomplishments

Current

Server

Current

Willy’s Mex Mex Grill

Mar 2026 - Present (3 months)

Provided attentive customer service in a fast-paced restaurant environment by taking accurate orders and serving food and beverages. Kept the dining area clean and supported team operations while addressing guest requests.

Customer Service Order Taking Food and Beverage Guest Issue Resolution Team Support Fast Paced Environment Communication

Current

Camp Counselor

Current

Camp Glisson

May 2025 - Present (1 year 1 month)

Supervised and mentored campers in a structured, safe, and supportive environment. Led activities and maintained camper safety while responding effectively to behavioral and interpersonal challenges.

Youth Mentorship Group Facilitation Camper Safety Communication Leadership Teamwork

Host & Bartender

Dos Amigos

Sep 2025 - Mar 2026 (6 months)

Greeted and seated guests while managing wait times and reservations during busy shifts. Prepared beverages and supported bar service to help maintain smooth front-of-house operations.

Customer Service Reservation Management Team Coordination Communication Problem Solving

Overnight Stocker

Ingles Market

Jul 2024 - Feb 2025 (7 months)

Unloaded deliveries, stocked merchandise, and maintained inventory accuracy on the sales floor. Organized displays and supported a clean, safe, and customer-ready store environment.

Inventory Management Merchandising Store Cleanliness Safety & Standards Attention To Detail Time Management

Facilitator (Seasonal)

Camp Glisson

Jan 2023 - Jan 2025 (2 years)

Operated and supervised challenge-course activities, including zip lines, climbing elements, and team-building programs. Ensured participant safety by following established procedures and risk-management standards.

Risk Management Challenge Course Supervision Team Building Communication

Camp Counselor

Camp Glisson

May 2024 - Jul 2024 (2 months)

Supervised and mentored campers in a structured, safe, and supportive environment. Led activities and maintained camper safety while supporting positive group interactions.

Youth Mentorship Group Facilitation Camper Safety Conflict Resolution Communication Leadership Activity Support Teamwork

Camp Counselor

Camp Glisson

May 2023 - Jul 2023 (2 months)

Supervised and mentored campers in a structured, safe, and supportive environment. Facilitated activities and maintained camper safety while responding to behavioral and interpersonal challenges.

Youth Mentorship Facilitation Camper Safety Communication Leadership Teamwork

Barista

Backwoods Nutrition

Feb 2023 - May 2023 (3 months)

Prepared beverages and food products while maintaining quality and consistency standards. Provided friendly customer service and resolved customer concerns professionally during busy periods.

Food Preparation Quality Control Customer Service Communication

Deli Associate

Ingles Market

Apr 2022 - Jul 2022 (3 months)

Prepared food items and assisted customers with product selection. Monitored product freshness and expiration dates while maintaining sanitation standards and safe food handling.

Food Safety Freshness & Expiration Monitoring Food Preparation Safety Compliance Attention To Detail Retail Operations

Certified Nursing Assistant

Jasper Memorial Retreat Nursing Home

Feb 2022 - Apr 2022 (2 months)

Provided direct patient care and assisted residents with activities of daily living, including personal hygiene, meals, mobility, and comfort needs. Collaborated with healthcare staff to support quality resident care and daily routines.

Patient Care Safety & Standards Mobility Communication Team Coordination

Cashier

Ingles Market

Aug 2021 - Jan 2022 (5 months)

Processed customer transactions accurately and efficiently while supporting front-end operations. Assisted customers with purchases and product inquiries and maintained a positive customer experience.

Cash Handling Customer Service Transaction Processing Retail Operations Accuracy Communication Time Management