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Kate Castro

@katecastro

Customer service professional with strong sales and marketing skills.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

My name is Kate Castro, and I am a dedicated customer service professional with a strong background in sales, retail, and marketing. I thrive in dynamic environments where I can utilize my outstanding sales skills and my passion for continual learning and professional development. Fluent in both English and Spanish, I excel at building relationships with clients and ensuring their satisfaction.

Throughout my experience, I have worked in various roles, including as a team player at Chick-fil-A and in clerical positions at Papa John's Pizza. My organizational skills and attention to detail have allowed me to manage office tasks efficiently, from handling customer inquiries to organizing files and preparing move-in documents. I take pride in my ability to work collaboratively with colleagues and contribute positively to team dynamics.

Experience

Work history, roles, and key accomplishments

CH
Current

Team Member

Chick-fil-A

May 2025 - Present (5 months)

Provided exceptional customer service in a fast-paced environment, ensuring customer satisfaction. Collaborated effectively with team members to maintain operational efficiency and uphold service standards.

Education

Degrees, certifications, and relevant coursework

MS

Mountain View High School

High School Diploma, General Studies

2021 - 2025

Activities and societies: Volunteer in HS with social marketing projects for school

Completed high school education at Mountain View High School, focusing on general studies. Participated in social marketing projects as a volunteer.

Tech stack

Software and tools used professionally

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Kate Castro - Team Member - Chick-fil-A | Himalayas