At OMR Group, I coordinate Salesforce Sales Cloud, Service Cloud, and Marketing Cloud implementation and development. I align business requirements across companies and help define future CRM processes.
At NLB Banca, I created test strategies and procedures for digital channels and prepared credit card specifications for a new digital platform. I used SQL to identify test users and tested transaction statuses manually.
Earlier, at Banca Intesa and Levi9, I tested web, mobile, and desktop applications, including APIs and SQL databases. My work included regression, smoke, and functional testing, as well as creating and executing automated tests with HP UFT.

