Open to opportunities

Kirill Karasev

@kirillkarasev

I improve Salesforce and mobile software quality through practical QA leadership.

I've delivered reliable Salesforce, web, and mobile releases at Aquiva Labs and Customertimes, identifying critical defects before production across integration, core functionality, and enterprise mobile projects.

At Customertimes, I grew a QA team from 3 to 8 engineers, created onboarding and trainee-program processes, and standardized test strategy and test plan templates across 8+ projects. I contributed to 50+ successful releases with zero Critical or Blocker defects reaching production.

I use manual, API, integration, regression, and end-to-end testing to turn complex requirements into clear test coverage, and I use AI-assisted tools to prepare test scenarios faster.

Experience

Work history, roles, and key accomplishments

QA Engineer

Aquiva Labs

Jan 2024 - Jan 2026 (2 years)

Introduced regression testing and release risk assessment, increasing defect detection before production. Validated API integrations and designed test cases for Salesforce projects, leveraging AI-assisted tools to reduce test scenario preparation time by 30%.

QA Team Lead

Customertimes

Jan 2020 - Jan 2024 (4 years)

Led and expanded a QA team from 3 to 8 engineers, managing QA activities across multiple projects. Created onboarding processes, mentored engineers, and standardized QA documentation, contributing to 50+ successful releases with zero critical defects.

QA Strategy Mentor Onboarding Technical Interviews Training Test Strategy Test Planning Agile Scrum Jira Confluence TestRail Zephyr Salesforce

QA Engineer

Customertimes

Jan 2018 - Jan 2020 (2 years)

Tested Salesforce web and mobile applications across multiple projects, validating integrations and designing test cases. Developed project-specific test strategies and mentored junior QA engineers, supporting 50+ releases with 95% crash-free mobile performance.

QA Engineer

Performance Lab

Jan 2017 - Jan 2018 (1 year)

Performed testing of CRM platforms, websites, and browser extensions, including regression, smoke, sanity, cross-browser, installation, and localization testing. Designed over 600 test cases and managed defect reporting, supporting 20 releases across 5 projects.