At Global Nova, I test CRM systems across complete user scenarios and validate releases, new features, and bug fixes before production deployment. I identify and track bugs through resolution, coordinate with agents and development teams, and report on release quality and readiness.
At Testronic Labs, I tested mobile apps on iOS and Android, including usability and beta testing for apps with 100,000+ users. I also performed functional, integration, and regression testing for a web platform, presented testing recommendations, and mentored junior QA testers.

