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Kashawna SmithKS
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Kashawna Smith

@kashawnasmith

Operations and program management leader at NIH and HRSA who standardized workflows and runs a multi-site service company.

United States
Message

At HRSA, I supported executive priorities across workforce, procurement, budget, travel, property, records, and other mission-support functions. I prepared leadership briefings and decision-support materials, coordinated stakeholders, and developed SOPs and job aids to improve consistency.

At NIH, I managed a broad operational portfolio for the Office of Human Resources and translated leadership priorities into work plans, trackers, and follow-through. I also served as a COR and Government Purchase Card holder, supporting contractor oversight, procurement documentation, and compliance.

During my NIH Corporate Recruitment detail, I supported enterprise workforce initiatives through candidate engagement, recruiting events, outreach, and coordination among candidates, hiring officials, HR professionals, and program partners.

I founded Up-Up N Away Commercial Cleaning & Janitorial Services and direct its multi-site operations. I manage staffing, scheduling, client relationships, and quality controls, and develop procedures and training materials to support consistent service delivery.

Experience

Work history, roles, and key accomplishments

US
Current

Founder / Operations Director

Up-Up N Away Commercial Cleaning & Janitorial Services

Jan 2019 - Present (7 years 10 months)

Direct multi-site operations for a service business supporting healthcare, commercial, faith-based, and institutional clients, with responsibility for staffing, scheduling, client service, quality controls, payroll coordination, and service delivery. Recruit, interview, hire, onboard, schedule, and coach a distributed workforce of up to approximately 15 employees.

Health Resources and Services Administration (HRSA) logoHH

Executive / Lead Administrative Officer

Health Resources and Services Administration (HRSA)

Jan 2025 - May 2025 (4 months)

Led executive-level administrative and program operations supporting organizational priorities across workforce, procurement, budget, travel, property, records, and mission-support functions. Served as a central liaison among executives, program officials, HR, acquisition, finance, vendors, and administrative teams.

National Institutes of Health (NIH) logoNN

Administrative Officer

Jan 2016 - Jan 2025 (9 years)

Managed a broad operational portfolio for a complex federal HR organization, balancing workforce support, procurement, travel, timekeeping, property, training, records, and day-to-day program requirements. Translated leadership priorities into coordinated work plans and maintained program trackers and audit-ready documentation.

National Institutes of Health (NIH) logoNN

Corporate Recruitment Specialist - Detail

Jan 2023 - Dec 2024 (1 year 11 months)

Supported enterprise recruitment and workforce initiatives by coordinating hiring officials, HR professionals, candidates, program offices, and leadership across multiple simultaneous recruiting activities. Managed candidate-facing communications, schedules, event logistics, and maintained recruitment trackers.

Education

Degrees, certifications, and relevant coursework

Project Management Institute logoPI

Project Management Institute

Project Management Professional (PMP), Project Management

Earned the Project Management Professional (PMP) certification in 2025, active through August 2028.

Allen University logoAU

Allen University

Bachelor of Arts, English - Professional Writing

Earned a Bachelor of Arts in English with a focus on Professional Writing in 2011.

National Institutes of Health logoNH

National Institutes of Health

Contracting Officer's Representative (COR) Training, Contracting

Completed Contracting Officer's Representative (COR) training at the National Institutes of Health.

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