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Kasey Gearhart

@kaseygearhart

Customer Support Representative with experience at CrossFit 77, handling member inquiries, billing questions, and scheduling.

United States

Message

What I'm looking for

I'm seeking a remote Customer Support Representative role where I can provide high-quality service and enhance customer satisfaction.

At CrossFit 77, I managed member communications through social media, email, and direct messages, responding quickly and professionally. I also handled billing questions and coordinated schedules.

At Blanq Mor Real Estate, I guided clients through property purchases, sales, and contracts. I coordinated showings, prepared documents, and responded to client questions.

At Hull and Coleman Orthodontics, I was a point of contact for patients and managed appointments, billing inquiries, and treatment schedules. I also processed insurance claims and used OrthoTrac for scheduling, patient records, and billing.

I'm seeking a remote Customer Support Representative role where I can provide high-quality service and enhance customer satisfaction. I have a fully equipped home office with high-speed internet.

Experience

Work history, roles, and key accomplishments

Social Media Manager & Member Relations

CrossFit 77

Jan 2021 - Jan 2025 (4 years)

Managed member communications through social media, email, and direct messaging, ensuring quick, friendly, and professional responses. Resolved member issues, handled billing questions, and coordinated schedules to improve client satisfaction and retention.

Social Media Management Customer Service Communication Skills Scheduling Conflict Resolution Content Creation Community Engagement

Real Estate Broker

Blanq Mor Real Estate

Jan 2019 - Jan 2022 (3 years)

Guided clients through property purchases, sales, and contracts, providing clear communication and high-quality service throughout transactions. Negotiated deals and managed sensitive client information with professionalism and confidentiality.

Real Estate Negotiation Client Relations Communication Skills Contract Management Confidentiality

Clinic Coordinator

Hull and Coleman Orthodontics

Jan 2008 - Jan 2015 (7 years)

Served as the primary point of contact for patients, managing appointments, billing inquiries, and treatment schedules. Handled a high volume of daily calls and emails with professionalism, empathy, and attention to detail.

OrthoTrac Scheduling Patient Relations Billing Insurance Claims Communication Skills Training