At UKG, I administer Tanium across enterprise Windows and Linux environments, maintaining endpoint visibility, patch compliance, and vulnerability posture.
I lead patch management and vulnerability remediation with Tanium Patch and Comply, planning and executing fixes to meet compliance and security SLAs.
I also own first-line support and ticket triage across the incident and service request lifecycle. I use endpoint data to diagnose and prioritize tickets, and report SLA metrics for customer updates and internal KPI reviews.
During security events, I lead incident response and forensics investigations using Tanium Interact. I’ve also built automation and scripting solutions on Tanium workflows to reduce manual ticket volume and improve remediation turnaround.
