KMKarolina Perez Muriente
@karolinaperezmurient
Bilingual customer service professional with strong sales and research skills.
Puerto RicoWhat I'm looking for
I'm a dedicated professional fluent in both Spanish and English, with a strong background in customer service and sales. My experience includes working as a Cashier and Customer Service representative at Acai Express, where I honed my problem-solving skills and utilized CRM software to enhance customer satisfaction. I take pride in my ability to address customer inquiries promptly and maintain comprehensive product knowledge to assist customers effectively.
In addition to my work experience, I have completed two years of university coursework in Social Sciences, focusing on Methodology and Investigation at the University of Puerto Rico. Currently, I am pursuing an online course certification in Methodologies from Pekin University. My academic journey has equipped me with advanced research and analytical skills, allowing me to engage in diverse cultural and social research analyses.
Experience
Work history, roles, and key accomplishments
Online Course Certification
Pekin University
Feb 2024 - Present (1 year 4 months)
Engaged in diverse cultural and social research analyses while integrating Chinese writing into coursework. Focused on methodologies in social research.
Cashier and Customer Service
Acai Express
Jun 2024 - Jul 2024 (1 month)
Provided effective customer service by addressing inquiries and focusing on customer satisfaction. Utilized CRM software to document interactions and monitor issue resolutions while maintaining product knowledge.
Sales Associate
Old Navy
Jul 2023 - Oct 2023 (3 months)
Drove sales growth by upselling products and enhancing the customer shopping experience. Supported inventory operations through stock audits and restocking to ensure product availability.
Bachelor's Degree Coursework
University of Puerto Rico
Aug 2022 - Jul 2024 (1 year 11 months)
Developed advanced research and analytical skills through coursework in investigation and methodology, studying literature and applying statistical methodologies in social research.
Education
Degrees, certifications, and relevant coursework
PUPekin University
Online Course Certification, Methodologies in Social Research
2025 -
Integrated Chinese writing into coursework, authentically translating into English and Spanish for academic evaluation and grading. Engaged in diverse cultural and social research analyses.
UCUniversity of Puerto Rico-Rio Piedras, Campus
Bachelor's Degree, Social Sciences- Investigation and Methodology
2022 - 2024
Developed advanced research and analytical skills through coursework in investigation and methodology. Studied English and Spanish literature coursework, refining linguistic analysis and critical interpretation skills. Applied statistical methodologies in social research, utilizing data analysis techniques to interpret sociological patterns, ideologies, and human interaction. Studied foundational
Tech stack
Software and tools used professionally
Availability
Location
Puerto RicoAuthorized to work in
Job categories
Interested in hiring Karolina?
You can contact Karolina and 90k+ other talented remote workers on Himalayas.
Message KarolinaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
