Karolina Milicevic
@karolinamilicevic
HR & Operations Specialist streamlining onboarding, policies, and talent operations in international teams.
What I'm looking for
I’m a results-driven People and Business Operations Specialist with 5+ years of experience in HR administration, global onboarding, and streamlining operations across fast-paced international environments. I develop internal policies, manage employee lifecycles, and support stakeholders with confidentiality and discretion—backed by a strong foundation in International Relations and cross-cultural communication.
In my recent roles, I coordinated operations and talent onboarding for external collaborators, introduced structured onboarding documentation to improve consistency and ramp-up time, and optimized workflows using tools like Monday.com, SAP SuccessFactors, Bullhorn, and SharePoint. Previously, I authored the company’s first structured employee handbook for Spain, coordinated global onboarding and training across international offices, and helped drive a global language learning platform to strengthen cross-cultural communication.
Experience
Work history, roles, and key accomplishments
Operations & Talent Coordinator
Luka Zaja Digital Marketing
Jun 2025 - Present (1 year 1 month)
Coordinated freelancers and managed onboarding, contracts, and performance follow-up to support day-to-day operations. Streamlined workflows in Monday.com and acted as a primary point of contact between the brand and external collaborators.
Operations Coordinator
Taylor Hopkinson
Apr 2023 - Apr 2025 (2 years)
Authored and implemented the company’s first structured employee handbook, supporting compliance with local laws and HR process streamlining. Managed recruitment and HR operations, coordinated global onboarding and training, and supported HR systems using SAP SuccessFactors, Bullhorn, Monday.com, and SharePoint.
HR & Client Onboarding Coordinator
Irena Accounting
Jan 2021 - Mar 2023 (2 years 2 months)
Managed end-to-end onboarding for corporate clients and their staff, ensuring HR files and legal documentation were accurately established. Supported payroll administration, advised clients on employment law compliance, maintained sensitive HR records, and prepared documentation for internal and external audits.
Trainee
European Parliament
Oct 2020 - Dec 2020 (2 months)
Drafted materials and reports on environmental sustainability and women’s rights, including composing speeches and compiling reports for a Croatian Member of the European Parliament. Transcribed plenary sessions and translated materials from English to Croatian.
Education
Degrees, certifications, and relevant coursework
APSCO Valencia
CMI Level 3 Management & Leadership Programme, Management & Leadership
Completed the CMI Level 3 Management & Leadership Programme in Valencia, Spain in 2024.
Libertas International University
Master’s Degree in International Relations and Diplomacy, International Relations and Diplomacy
Earned a Master’s degree in International Relations and Diplomacy from Libertas International University in 2021.
Libertas International University
Bachelor’s Degree in International Relations, International Relations
Earned a Bachelor’s degree in International Relations from Libertas International University in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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