Open to opportunities

Karla Puerta

@karlapuerta

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Project manager specializing in IT and financial industry projects.

Colombia

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What I'm looking for

I am seeking a role that offers opportunities for growth, collaboration, and innovation in project management.

I am a dedicated project manager with a strong background in systems engineering and project management, holding a degree from Buenos Aires University. My expertise lies in agile IT project management, where I have successfully led high-level strategic projects in the financial industry. Currently, I am responsible for executing complex IT projects that enhance user experience and streamline payment processes for customers.

Throughout my career, I have demonstrated my ability to manage cross-functional teams and collaborate with stakeholders to define project scopes, objectives, and deliverables. My leadership in launching innovative solutions, such as the first virtual debit and credit card for my current employer, showcases my commitment to improving customer satisfaction and operational efficiency. I thrive in dynamic environments, utilizing my skills in project planning, risk management, and stakeholder communication to drive successful project outcomes.

Experience

Work history, roles, and key accomplishments

Project Manager

Alianza Fiduciaria

Jul 2022 - Nov 2024 (2 years 4 months)

Led strategic IT projects focused on enhancing user experience in financial services. Managed the release of the first virtual debit and credit card, improving customer satisfaction and minimizing cash withdrawals. Oversaw project scope, timelines, and resource allocation while collaborating with stakeholders.

Agile Project Management Stakeholder Management Risk Assessment Budgeting Team Leadership Payment Systems Scrum Project Planning User Experience

Project Manager

TGV

Jul 2021 - Jul 2022 (1 year)

Managed cross-functional project teams, defining project scope and objectives while ensuring effective communication with stakeholders. Monitored project progress and resolved obstacles, ensuring timely delivery of project milestones.

Cross Functional Team Leadership Conflict Resolution Agile Methodologies Risk Management Reporting

Project Manager

PRACTIA - DIRECT TV

Dec 2020 - Jul 2021 (7 months)

Coordinated project delivery within agreed scope, costs, and timeframes. Developed metrics for project advancement and facilitated communication between stakeholders to enhance transparency and collaboration.

Project Coordination Metrics Stakeholder Engagement Reporting Communication Task Management Resource Allocation Quality Assurance

Project Manager

EXISOFT - EDENOR

Apr 2019 - Dec 2020 (1 year 8 months)

Led project teams to define project scope and objectives, ensuring alignment with business goals. Conducted feasibility studies and risk assessments while maintaining strong relationships with stakeholders.

Project Management Risk Assessment Project Planning Team Leadership Budget Management Quality Control

Senior Consultant

CAPGEMINI - BANCO SANTANDER

Jul 2018 - Mar 2019 (8 months)

Led a business analysis team to align IT improvements with business objectives. Managed project activities, ensuring adherence to milestones and deliverables while facilitating communication among stakeholders.

Business Analysis Project Management Team Leadership Project Coordination

Project Leader

LINEXPERT - BANCO COLPATRIA

Dec 2016 - Jan 2018 (1 year 1 month)

Led the launch of the Light Card initiative to enhance customer loyalty. Collaborated with multiple departments to implement key adjustments in the credit card system, improving customer experience.

Stakeholder Management Agile Methodologies Communication

Business Analyst

Intergrupo - Banco Agrario de Colombia

Nov 2015 - Dec 2016 (1 year 1 month)

Led IT projects, acting as a liaison between users and technical teams. Responsible for identifying business needs and translating them into technical requirements for development.

Business Analysis Requirements Gathering Technical Documentation Stakeholder Engagement Project Management Communication

Project Analyst

Banco De Occidente

Aug 2014 - Nov 2015 (1 year 3 months)

Served as a link between users and technical teams, identifying business needs and coordinating responses to changes in requirements. Provided quality assurance and led meetings with stakeholders.

Project Analysis Quality Assurance Technical Documentation Communication Teams

Education

Degrees, certifications, and relevant coursework

Universidad de Buenos Aires

Especialista en dirección de proyectos, Project Management

2021 - 2022

Specialized in project management, focusing on leading and managing cross-functional project teams throughout the project lifecycle. Developed skills in defining project scope, objectives, deliverables, and success criteria.

Universidad Distrital Francisco José de Caldas

Ingeniera Telemática, Telematics Engineering

2013 - 2017

Studied Telematics Engineering, focusing on the integration of telecommunications, computer science, and information technology to develop solutions for communication and data management.