At JVS Insurance Agency, I process and maintain insurance documentation and client records for 100+ active clients. I review applications, policy documents, endorsements, and supporting paperwork for completeness.
I coordinate with agents, clients, and insurance carriers to resolve missing information and documentation discrepancies. I also work with banks, mortgage lenders, and title companies to verify policy requirements and payments.
At BODY20, I oversaw daily studio operations, staff scheduling, and the member experience. I led and trained front desk and coaching teams, and managed social media, email campaigns, and promotions that increased engagement by 45% and new member inquiries by 30%.
At MICMAC Trading Corp., I assisted with office operations and customer support while supporting sales and marketing through branded social media content. That work helped increase online engagement by 40%.
