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Karla Ch B

@karlachb

Bilingual virtual assistant and coordinator who managed international patient communication and founded an education business.

Mexico

Message

As a Bilingual Client Coordinator & Administrative Support professional at a dermatology clinic in México, I coordinated appointments, schedules, reminders, and communication for local and international patients. I also served as the primary point of contact for international clients and managed confidential records.

I founded and ran a Language & Arts School, overseeing its operations, scheduling, client relationships, and team coordination. Since 2012, I’ve written and adapted bilingual educational and communication materials, and delivered virtual and in-person sessions.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Content Writer & Language Instructor

Current

Independent Professional

Jan 2012 - Present (14 years 8 months)

Write and adapt bilingual educational and communication materials for individual clients. Deliver virtual and in-person sessions to an international client base, assessing progress and providing structured feedback.

Content Writing Bilingual Communication Virtual Instruction Client Assessment Feedback Remote Work

Bilingual Client Coordinator

Dermatology Clinic

Jan 2022 - Jun 2026 (4 years 5 months)

Coordinated appointments, schedules, and client communication for local and international patients. Delivered bilingual client support and managed confidential records with accuracy and discretion.

Calendar Management Client Communication Bilingual Support Records Management Administrative Support Scheduling Confidentiality

Founder & Director

Language & Arts School

Jan 2015 - Dec 2020 (5 years 11 months)

Founded and ran an independent education business end-to-end, including operations, scheduling, client relationships, and team coordination. Designed and delivered training programs for diverse clients and managed enrollment and business administration.

Business Operations Scheduling Customer Relationship Management Team Coordination Program Design Enrollment management Administration

Au Pair

Cultural Exchange Program

Jan 2014 - Dec 2015 (1 year 11 months)

Coordinated daily schedules and educational routines within a multicultural household. Built trust-based relationships through consistency, empathy, and clear communication.

Schedule Coordination Cultural Exchange Communication Skills Empathy Childcare