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@karissapopulus
Dedicated healthcare professional with expertise in wellness and data analysis.
I am a passionate healthcare professional with a Master of Healthcare Administration and extensive experience in wellness coaching, data analysis, and mental health support. My journey has been driven by a commitment to improving the quality of life for individuals through personalized coaching and effective data management.
Currently, I serve as a Peer Support Coach at Prevail Health, where I utilize Cognitive Behavioral Therapy techniques to assist clients in overcoming mental health challenges. My previous role as a Data Analyst at Shepherd Center allowed me to gather and interpret critical data to enhance patient care and operational efficiency. I thrive in collaborative environments and am dedicated to fostering positive relationships with clients and healthcare providers alike.
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Work history, roles, and key accomplishments
Prevail Health, Inc
Sep 2023 - Present (2 years 2 months)
Provided support promoting socialization, wellness, self-advocacy, and social living skills via online chat. Utilized Cognitive Behavioral Therapy to treat various mental illnesses and was trained in suicide prevention.
Denova Collaborative Health
May 2022 - Dec 2023 (1 year 7 months)
Provided individual and group wellness coaching sessions to clients in an employee assistance program. Participated in triage and coordination of care for therapy services, administering screenings and referrals for ongoing care.
Calibrate, Inc.
Mar 2022 - May 2022 (2 months)
Motivated and guided members through a 52-week structured intensive-lifestyle intervention program via one-on-one video coaching. Personalized the program for each member by setting relevant, achievable, incremental goals.
AM LLC
Sep 2021 - Mar 2022 (6 months)
Made outreach to COVID-19 diagnosed individuals, providing CDC recommended health guidance and resources. Supervised quality control of data collection and coordinated tracking efforts with local health authorities.
Shepherd Center
Mar 2019 - Mar 2021 (2 years)
Gathered and interpreted data from various hospital departments to improve quality of care, lower costs, and enhance patient experience. Facilitated monthly meetings for medical staff and quality board meetings.
United Health Group
Aug 2018 - Nov 2018 (3 months)
Served as a liaison between customers and the sales team, ensuring contract fulfillment and excellent customer service. Provided plan quotes for brokers using Salesforce and prepared sales presentations.
Avesis Inc.
Mar 2015 - Jul 2018 (3 years 4 months)
Created long-term relationships with providers, engaging continuously to inform them on products, services, and systems. Handled patient documentation to ensure proper paperwork for coverage and developed informational communications.
Degrees, certifications, and relevant coursework
Master of Healthcare Administration, Healthcare Administration
Completed a Master of Healthcare Administration program, focusing on the management and administration of healthcare systems. Gained expertise in healthcare policy, finance, and operations.
Bachelor of Science in Management, Management
Obtained a Bachelor of Science degree with a focus on management principles and practices. Developed skills in organizational leadership, business strategy, and operational efficiency.
Software and tools used professionally
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