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Chanese Pearce

@chanesepearce

I build healthcare analytics dashboards that improve patient engagement and clinical operations.

United States
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What I'm looking for

I'm looking to use healthcare analytics, clinical informatics, and dashboard development to improve patient engagement, care delivery, and data-driven decision-making with cross-functional teams.

At CipherHealth, I led end-to-end analytics projects for major hospital systems including Henry Ford, Johns Hopkins, and NewYork-Presbyterian, improving patient engagement and reducing readmissions by at least 25%.

I build and maintain Tableau, Snowflake, and Excel reporting that gives C-suite stakeholders actionable insights. My analysis helped reduce client churn by 15% and informed outreach, interactive rounding, KPIs, and clinical workflow updates.

Previously, I supported kidney care operations at DaVita, provider EHR data integration at Relatient/Radix Health, and healthcare data management across case management and rehabilitation settings. I also mentor junior analysts in statistical methods, Tableau analysis, and stakeholder dashboard development.

Experience

Work history, roles, and key accomplishments

DC

Senior Analyst, Operations

DaVita Kidney Care

Jul 2022 - May 2024 (1 year 10 months)

Led ad-hoc reports to monitor ESKD and CKD models using Cerner and Tableau. Collaborated with cross-functional teams to create dashboards and reports for data trend tracking and decision-making.

RH

Analyst Intern

Relatient/Radix Health

Dec 2021 - Mar 2022 (3 months)

Collaborated with Client Success to ensure accurate EHR data integration. Built SQL queries for monitoring and tracking attributes to match provider rules and preferences.

HA

Case Manager

HOPE Atlanta

Sep 2020 - Dec 2021 (1 year 3 months)

Utilized Excel and Salesforce to acquire data reports ensuring government-issued grants followed financial duties. Monitored client intake, referrals, treatment planning, and case conferences to achieve a 50% success rate.

RG

Neurobehavioral Counselor

Restore Health Group

Jul 2019 - Sep 2020 (1 year 2 months)

Tracked client data for healthy recovery based on initial health conditions, including data mining charts for therapy. Initiated new training systems to increase compliance and improve efficiency by 7%.

AM

Data Management Intern

AMIkids

Sep 2018 - May 2019 (8 months)

Analyzed stored tabular data to extract behavioral data into charts for company effectiveness updates. Partnered with analytics team to create reports representing compliance, trends, and growth areas.

AS

Customer Service Specialist

AutoPoint | Solera

Sep 2017 - May 2019 (1 year 8 months)

Resolved escalated customer billing disputes via phone and email, restoring account standing and preventing service interruption. Conducted post-call surveys and analyzed feedback to propose changes to the support knowledge base.

Education

Degrees, certifications, and relevant coursework

Mercer University logoMU

Mercer University

Master of Science, Health Informatics

2021 - 2022

Pursued a Master of Science in Health Informatics, focusing on the intersection of healthcare and data analytics.

Bethune-Cookman University logoBU

Bethune-Cookman University

Bachelor of Science, Psychology

2015 - 2019

Earned a Bachelor of Science in Psychology, with coursework in research methods and data analysis.

Tech stack

Software and tools used professionally

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