Karina Rivera

Provided professional customer service and communication to a diverse client base in both English and Spanish. Prepared contracts and transaction documents, organizing property files with attention to confidentiality. Scheduled appointments, property showings, and coordinated transactions across multiple stakeholders.

Greeted patients, managed front desk operations, and handled high-volume scheduling. Updated medical and insurance records, maintained confidentiality, and scheduled referrals. Utilized ModMedEMA to manage patient data and workflows.

Handled a multi-line phone system to schedule patient appointments and respond to inquiries. Processed patient documentation, coordinated prescriptions with pharmacies, and maintained EMR using AdvancedMD. Supported clinical operations through supply management and room preparation.

Managed front desk operations, scheduled patient appointments, and maintained medical records. Supported allergy testing procedures and coordinated follow-up treatment plans. Utilized eCW and AllScripts EMR systems.

Processed lab specimens and maintained detailed, confidential records. Labeled and distributed samples accurately under strict quality control protocols. Utilized Cerner as the EMR system for data management.

Obtained certification in dermatology technology, enhancing specialized skills for roles within dermatological settings.

Completed coursework and obtained a certificate in real estate sales, covering principles, practices, and legal aspects of real estate.

Earned a Medical Assistant Diploma, gaining comprehensive knowledge and practical skills in clinical and administrative medical procedures.

Completed high school education, fulfilling foundational academic requirements.