Charbel Daccache
@charbeldaccache
Analytics engineer driving data-led decisions and operational efficiency.
LebanonWhat I'm looking for
I am an analytics engineer with hands-on experience building models, dashboards, and data products that reduce churn, speed implementations, and improve operational decision-making. I have led cross-functional projects—from churn segmentation and anomaly detection to developing a local LLM for CV and documentation—delivering measurable impact such as a 15% reduction in customer attrition and a 25% faster project implementation pace.
I combine technical skills in Python, R, SQL, Snowflake and ML with strong stakeholder management and product experience, having served as an IS Product Manager and supported global clients. I bring a pragmatic, collaborative approach to solving complex business problems and I seek roles where I can translate analytics into strategic, scalable outcomes.
Experience
Work history, roles, and key accomplishments
IS Product Manager
Murex
Oct 2024 - Jul 2025 (9 months)
Analyzed business requirements and aligned product specifications with market best practices; acted as product expert during implementations and supported global clients while coordinating with technology partners and execution teams.
Analytics Engineer
CMA CGM
Dec 2021 - Sep 2024 (2 years 9 months)
Led churn analysis and customer segmentation that reduced attrition by 15%, developed a local LLM to halve search times, and implemented anomaly detection and dashboards to enable data-driven decisions and speed up project delivery by 25%.
Business Analyst
Maids.cc
Jul 2021 - Dec 2021 (5 months)
Onboarded employees across SaaS platforms, validated ERP enhancements, and performed gap and bug analyses to improve system functionality and user experience.
Machine Learning Intern
Zaka
Oct 2020 - Dec 2020 (2 months)
Trained and evaluated computer vision object detection models for the transportation industry, tuning hyperparameters to improve model performance.
Education
Degrees, certifications, and relevant coursework
ABAmerican University of Beirut
Master of Science, Business Analytics
2022 - 2024
Completed a Master of Science in Business Analytics with a capstone titled 'Green Profit: Balancing Nature Conservation and Corporate Profitability.'
LULebanese International University
Bachelor's degree, Management Information Systems
2016 - 2019
Earned a Bachelor's degree in Management Information Systems focusing on the intersection of business processes and information technology.
Availability
Location
LebanonAuthorized to work in
Job categories
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