AbdelKarim BenAbdallah - Growth Hacker - Tunewtec | Himalayas
AbdelKarim BenAbdallahAB
Open to opportunities

AbdelKarim BenAbdallah

@karim2k

Dedicated Senior IT Support Professional with a passion for growth hacking.

Tunisia
Message

What I'm looking for

I am looking for opportunities that allow me to leverage my IT expertise and growth hacking skills in a dynamic environment that values innovation and collaboration.

I am a dedicated Senior IT Support Professional with extensive experience in IT systems and network management. Over the years, I have successfully resolved numerous hardware and software issues, significantly enhancing troubleshooting efficiency in high-demand environments. My journey has led me to embrace growth hacking, where I currently drive business growth at Tunewtec and LabelPro, achieving remarkable results in user acquisition and retention.

In my role as Director of Global Communities at the Social Media Club Global, I lead community development initiatives and manage a team of community managers. My focus is on fostering engagement and creating valuable content that resonates with our audience. I have a proven track record of orchestrating successful marketing strategies that leverage data analytics and customer feedback to optimize performance and drive growth.

With a Bachelor of Applied Science in Information Technology and various certifications, I am committed to continuous learning and professional development. I thrive in collaborative environments where I can leverage my communication skills and project management expertise to optimize IT operations and support seamless technological integration.

Experience

Work history, roles, and key accomplishments

TU
Current

Growth Hacker

Tunewtec

Nov 2024 - Present (8 months)

Responsible for driving business growth and optimizing performance across all key metrics. My role includes conducting thorough website audits, focusing on SEO improvements, and supervising the team to ensure efficiency and innovation. I lead efforts to achieve a 20% growth across all KPIs, optimize ad budgets, and create engaging content to attract and retain customers.

LT
Current

Growth Hacker

LabelPro Tunisia

Aug 2024 - Present (11 months)

Engineered a viral marketing strategy that increased user acquisition by 150% over three months through data-driven A/B testing and creative social media campaigns. Devised strategic growth experiments leveraging advanced analytics and customer feedback loops, resulting in a 200% increase in conversion rates within six months. Orchestrated a user retention program, leading to a 300% increase in re

SG
Current

Director of Global Communities

Social Media Club Global

Apr 2024 - Present (1 year 3 months)

Responsible for community development and engagement, including growing and engaging the global SMC community, supporting and guiding existing chapters, and assisting in establishing new chapters. I lead a team of community managers and volunteers, develop training programs for chapter leaders, and mentor them. I also plan and oversee global events, conferences, and workshops, support local chapte

DA
Current

Business Development Manager

DIGIBELL Agency

Apr 2020 - Present (5 years 3 months)

Developed the company portfolio and services, piloted sales operations and customer relationships. Advised customers for long and short term strategies and conducted recruitment campaigns. I interfaced with company partners and followed up on media productions operations.

ST
Current

Co-founder of the Social Media Club Tunisia

Social Media Club Tunisia

Apr 2013 - Present (12 years 3 months)

Co-founded the Social Media Club Tunisia, the sole club dedicated to Digital Marketing organizing meetups, workshops and training nationwide. The club aims to share experiences between professionals and disseminate good practices that can promote the judicious use of social networks. It also serves as a social media think tank whose mission is to connect media professionals who use community logic

YA

Growth Hacker

Yalla Digital Academy

Feb 2024 - Present (1 year 5 months)

Responsible for driving Yalla Digital Academy's (YDA) growth by attracting new students through strategic marketing initiatives (Growth Hacking). Developed and implemented data-driven campaigns, managed YDA's online presence, oversaw the curriculum, and managed student enrollment and success.

AW

Growth Hacker

AT Worthy

Feb 2022 - Present (3 years 5 months)

Managed UX Writing, social media growth, and website and SEO audits. Led product launch project management, podcast production, and webinars setup. Developed and implemented front-end web code to launch interactive tools and apps benefiting the marketing team’s goals.

BB

Sales Specialist

BBTV

Apr 2021 - Present (4 years 3 months)

Reached out to potential partners to outline the benefits of joining our network and networked with potential partners to increase BBTV's reach within the online video and technology communities. Consistently attained sales targets and provided expertise and guidance to partners on BBTV's value adds and technology platform. Collaborated with management and the greater team to identify and analyze

OM

Senior IT Support

OMV

Jan 2017 - Present (8 years 6 months)

Installed and configured computer hardware operating systems and applications, and monitored and maintained computer systems and networks. Troubleshot system and network problems, diagnosing and solving hardware or software faults, and replaced parts as required. Provided support, including procedural documentation and relevant reports, and supported the roll-out of new applications.

OM

Senior IT support

OMV

Jan 2011 - Present (14 years 6 months)

Provided final level escalated support for all trading systems globally. Worked as part of a team including on-call, shifts, and weekend maintenance work, ensuring all issues were dealt with swiftly and all work was documented. Automated trading systems and implemented trading systems monitoring solutions.

PR

Senior Site IT Support

Pioneer Natural Resources

Aug 2007 - Present (17 years 11 months)

Supported users in the Tunis office and in the field. Followed up and implemented complex projects across multiple sites.

RA

IT support

Real property administrator

Sep 2002 - Present (22 years 10 months)

Provided IT support within the public service sector.

MC

IT Site support

Mograne Coumpting center

Sep 2001 - Present (23 years 10 months)

Managed a small site with 30 computers and a Red Hat Linux server, primarily used for training various types and ages of people.

Education

Degrees, certifications, and relevant coursework

IN

ISET Nabeul

Bachelor of Applied Science (B.A.Sc.), Information Technology

Completed a Bachelor of Applied Science with a focus on Information Technology. The program provided a strong foundation in IT principles and practices.

Tech stack

Software and tools used professionally

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