At Adala For All, I support digital operations through website management, technical support, and graphic design. I maintain the organization’s website and digital platforms, update online content, and create visual materials for digital communications.
At Trace One, I delivered technical support to users of SaaS platforms and diagnosed and resolved technical incidents. I managed customer inquiries through Zendesk, Intercom, Microsoft Teams, email, and phone, and conducted user training sessions.
Earlier, I worked in telemarketing at TelUp and Tomorrow Advertising, contacting prospective customers and presenting insurance, SEO, and digital marketing services. I hold a bachelor’s degree in business administration from Mediterranean School of Business in Tunisia.
