Karesa Chesire
@karesachesire
Results-driven Universal Banker with expertise in customer service and internal auditing.
KenyaWhat I'm looking for
I am a dedicated and results-oriented professional with a strong background in banking and internal auditing. My experience at Standard Chartered Bank as a Universal Banker has equipped me with skills in customer service, financial transactions, and fraud management. I take pride in my ability to contribute to high-performance cultures and drive operational efficiency.
Previously, as an Internal Auditor at Hotpoint Appliances Limited, I conducted audits that significantly reduced stock loss and improved financial integrity. My role as an Agent Banker at The Cooperative Bank of Kenya further honed my skills in recruitment and business growth.
I hold a Bachelor of Economics and Statistics from the University of Nairobi and a CPA-K certification. My education and experience have instilled in me a strong foundation in analytical skills, risk management, and attention to detail, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
INFLUX
Feb 2023 - Apr 2024 (1 year 2 months)
Provided support to healthcare professionals via chat, phone, and email. Coordinated effectively with peers and managers while verifying healthcare professionals' documents and validating eligibility to book shifts with healthcare facilities.
Universal Banker
Standard Chartered Bank
Sep 2018 - Apr 2024 (5 years 7 months)
Responsible for increasing product per client through cross-selling, handling customer financial transactions, and providing financial solutions. Aided in the management of fraud and money laundering through transaction monitoring.
Internal Auditor
Hotpoint Appliances Limited
Oct 2017 - Aug 2018 (10 months)
Planned, conducted, and reported the results of audits and special investigations. Identified weaknesses and made recommendations to strengthen the company’s internal control systems and improve efficiency.
Agent Banker
The Cooperative Bank of Kenya
Jan 2017 - Oct 2017 (9 months)
Supervised, appraised, and trained agents while driving recruitment for both merchants and agents. Executed card business growth initiatives.
Education
Degrees, certifications, and relevant coursework
UNUniversity of Nairobi
Bachelor of Economics and Statistics, Economics and Statistics
2011 - 2015
Studied Economics and Statistics, focusing on economic theories, statistical methods, and data analysis techniques to understand and interpret economic data.
KASNEB
Certified Public Accountant, Accounting
2010 - 2012
Completed the Certified Public Accountant (CPA-K) program, gaining knowledge in accounting principles, financial reporting, and auditing practices.
Availability
Location
KenyaAuthorized to work in
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