Open to opportunities

Karen Thraen

@karenthraen

Project Coordinator specializing in digital transformation, SharePoint workflow automation, and process design for productivity.

United States

Message

What I'm looking for

I’m looking to lead digital transformation and process automation projects—migrating manual workflows to SharePoint/Excel and using AI tools to improve onboarding, compliance, and stakeholder communication in a fast-paced team.

I’m a Project Coordinator specializing in digital transformation and process design, focused on maximizing team productivity. I migrate manual workflows into automated systems and build information designs that make complex business lifecycles easier to manage.

I’ve led digital transformation work that centralized workflows using Google and SharePoint architecture, delivering projects on-time and increasing data accessibility across cross-functional teams. I also managed the lifecycle of an internal SharePoint onboarding portal—from requirement gathering to deployment—streamlining compliance tracking and reducing manual onboarding time.

Beyond project work, I coordinate end-to-end buyout operations by conducting investigative audits to verify customer eligibility and legal compliance. Using AI automation tools (Zapier and Make), I design and deploy standardized communication templates and optimize workflows, while maintaining the highest case-closure rate on the team.

My professional ethos is operational clarity: stakeholder communication, workflow optimization, and risk & bottleneck mitigation. I’m motivated by opportunities to apply information architecture, visual process design, and automation to streamline day-to-day operations and improve outcomes.

Experience

Work history, roles, and key accomplishments

Project and System Coordinator

Salt Lake Community College

Jan 2024 - Jan 2025 (1 year)

Worked as a Project and System Coordinator at Salt Lake Community College (2024–2025). Responsibilities are not specified in the provided text.

Project Lead

Eccles Early Childhood Lab School

Jan 2024 - Jan 2025 (1 year)

Led a digital transformation initiative by migrating manual workflows into a centralized system using Excel management architecture across Google and SharePoint. Delivered on-time and increased data accessibility across cross-functional teams.

Project Leadership Digital Transformation Workflow Automation SharePoint Google Process Design Cross Functional Collaboration

Office Manager and New Business Asst

Wealth Strategies

Jan 2024 - Jan 2025 (1 year)

Managed the lifecycle of an internal SharePoint onboarding portal from requirement gathering through deployment. Streamlined compliance tracking and reduced manual onboarding time.

Project Management SharePoint Microsoft Teams Requirements Gathering Compliance Tracking

Published Writer Intern

Techbuzz News

Jan 2019 - Jan 2021 (2 years)

Authored a business tech article for publication based on an executive interview, maintaining tone, structure, and clarity. Demonstrated strong editorial and writing skills in professional contexts.

Editorial Review Publication Writing

DTH Buyout & Operations Specialist

Vivint

Coordinated the end-to-end buyout lifecycle, including investigative audits to verify customer eligibility and legal compliance. Standardized communication templates and used AI-driven automation tools to optimize team workflow and streamline bottlenecks.

Management Buy Out Zapier Make Salesforce AI Automation Eligibility Verification Legal Compliance Comms Templates Workflow Optimization

Education

Degrees, certifications, and relevant coursework

Salt Lake Community College

Associate in Business, Business

2024 - 2025

Completed an Associate in Business program from 2024 to 2025 at Salt Lake Community College.

Iberoamericana High School

High School Diploma, High School Education

Earned a High School Diploma in 2024 from Iberoamericana High School.

Iberoamericana College

International Business

Activities and societies: Published writer intern for TECHBUZZ News (2019–2021); authored a business tech article based on a college interview, maintaining tone, structure, and clarity for publication.

Studied International Business at Iberoamericana College and developed strong editorial and writing skills through published work.