Open to opportunities

Karen Pinili

@karenpinili

Message

I build end-to-end AI-powered HR systems, turning people processes into scalable, measurable outcomes.

Zimbabwe

Message

What I'm looking for

I’m looking for a team where I can build AI into HR work end-to-end—ATS, analytics, learning, and automation—with measurable outcomes and real adoption across people teams.

I don’t advise on AI—I build it into the work. I design and deploy AI-powered systems end-to-end inside the HR function, ensuring what I ship is practical for real people teams and built for adoption at scale.

As Global People & Culture Leader at Trialfacts (fully remote), I built the People function from scratch with an AI-first approach. I created an AI-powered ATS with AI-driven CV screening, interview evaluation, and hiring forecasting (with real-time Slack notifications), deployed DailyBot chatbots for engagement pulses and feedback, and automated HR operations end-to-end with Zapier and AI—onboarding, compliance tracking, workforce planning, and employee communications.

My work ties directly to measurable outcomes: labor efficiency improved from $1.16 to $3.81, retention moved from 68% to 100%, and L&D adoption reached 100%. Previously as Sr. People & Culture Manager at PT&T Telco & IT Services, I led rapid scale across a regulated environment, pioneered AI-led L&D using HeyGen, and delivered auditable, compliant performance management and learning frameworks—while keeping operational output strong through COVID-19 with remote-first, digitally enabled people processes.

Experience

Work history, roles, and key accomplishments

Current

Global People & Culture Leader

Current

Trialfacts

Jul 2024 - Present (1 year 11 months)

Built an AI-first People function from scratch, including a custom AI-powered ATS, HR chatbots, and a company-wide AI adoption and AI-powered learning program. Integrated AI workflows across existing tools and improved labor efficiency ($1.16→$3.81) while increasing 1-year rolling retention (68%→100%).

AI Workflow Automation AI In HR Talent Analytics Responsible AI Implementation

Sr. People & Culture Manager

PT&T Telco & IT Services

Jul 2018 - Apr 2024 (5 years 9 months)

Led People & Culture through rapid scale (90 to 250+ employees) in a regulated telco environment, introducing AI tools and data governance to support growth. Delivered auditable performance management and L&D frameworks, piloted AI-led learning with HeyGen, and maintained operational output through COVID-19 without significant talent loss.

Talent Management Data Governance HeyGen Based Learning Performance Management Remote Workforce Enablement

Lead, Learning Design & Delivery

TeleTech

Jan 2016 - Sep 2016 (8 months)

Designed and delivered digital-era learning programs for global leadership cohorts. Deployed programs to Colorado to build executive capability for managing distributed, performance-driven teams.

Learning Design Leadership Development Organizational Development Distributed Teams

Learning & Development Lead

Ingram Micro

May 2010 - Dec 2015 (5 years 7 months)

Progressed from Quality & Training Specialist to Learning & Development Lead at a Fortune 100 global technology company. Designed and delivered talent development programs for a multinational, multicultural workforce and built local leadership capability in Singapore and Bulgaria.

Talent Development Learning & Development Leadership Quality Organizational Development