Tracy Abi Abboud
@tracyabiabboud
Dedicated banking professional with a strong track record in financial services.
What I'm looking for
I am a dedicated banking professional with over 5 years of experience in financial services and retail. My career has been marked by a strong track record of exceeding targets, leading teams, and optimizing operational processes. I pride myself on my problem-solving abilities, strategic planning skills, and a relentless focus on enhancing customer satisfaction through efficiency and continuous improvement.
Currently, I serve as a Bank Customer Advisor at Libano–Française Bank, where I assist customers by addressing inquiries and resolving issues to meet their needs. My role involves achieving sales targets by recommending suitable banking products aligned with each client’s financial goals, contributing to the bank’s growth. I am passionate about building loyalty through personalized service and ensuring that new clients understand the services and products available to them.
Previously, I held the position of Head Teller at the same bank, where I managed cash operations and balanced cash drawers daily, ensuring compliance with banking regulations. My experience also includes roles in back office operations and accounting, where I developed a strong foundation in financial data management. I am eager to leverage my expertise in a company that values innovation, operational excellence, and client-centric solutions.
Experience
Work history, roles, and key accomplishments
Bank Customer Advisor
Libano–Française Bank
Sep 2023 - Present (1 year 9 months)
As a Bank Customer Advisor, I assist customers with inquiries and resolve issues, achieving sales targets by recommending suitable banking products. I facilitate the onboarding process for new clients, ensuring they understand available services.
Head Teller
Libano–Française Bank
Sep 2019 - Sep 2023 (4 years)
Managed cash operations and balanced cash drawers daily while ensuring compliance with banking regulations. Oversaw transfer transactions and assisted in training new staff members.
Back Office Agent
Mike Sport & Co SAL
Jul 2019 - Sep 2019 (2 months)
Performed accurate data entry of products and provided support to the e-commerce department. Entered item descriptions into the website using Excel.
Accounting Intern
Mekanna Auditing
Jan 2019 - Feb 2019 (1 month)
Managed journal entries and prepared financial statements. Assisted in financial and tax audits, ensuring accuracy in financial data.
Librarian
Haykal Library
Dec 2018 - Dec 2018 (0 months)
Provided excellent customer service and assisted customers with research. Organized library stocks and maintained inventory control.
Intern
Bank of Beirut
Oct 2017 - Oct 2017 (0 months)
Engaged in on-the-job training in various banking operations and attended formal training sessions to understand banking processes.
Education
Degrees, certifications, and relevant coursework
Lebanese University
Bachelor's degree, Banking and Finance
2014 - 2018
Completed a Bachelor's degree in banking and finance, focusing on financial principles, banking operations, and investment strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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