Maha TeffehaMT
Open to opportunities

Maha Teffeha

@mahateffeha

Dynamic banking professional with over 7 years of experience.

Lebanon
Message

What I'm looking for

I am looking for a challenging role that enhances operational efficiency and drives customer satisfaction.

I am a dynamic banking professional with over 7 years of experience in financial operations, compliance, and customer service. My proven track record in enhancing operational efficiency and customer satisfaction stems from my expert handling of transactions, client relations, and regulatory adherence. I possess strong analytical and leadership abilities, which I am committed to leveraging to drive service excellence and support innovative financial solutions in a forward-thinking organization.

Throughout my career, I have excelled in roles such as Senior Teller and Call Center Representative at Bank Audi, where I executed high-volume financial transactions and delivered top-tier customer service. I have also played a key role in streamlining digital onboarding processes, ensuring compliance with KYC regulations, and training new employees to enhance team performance. My dedication to maintaining high customer satisfaction rates and my ability to resolve complex inquiries efficiently have been recognized as significant contributions to my teams.

Experience

Work history, roles, and key accomplishments

BM

Intern

Bank Med

Jun 2015 - Jul 2015 (1 month)

Assisted in various banking functions to develop practical experience in financial services, engaging in customer interactions and gaining insights into account management and financial operations.

Education

Degrees, certifications, and relevant coursework

Beirut Arab University logoBU

Beirut Arab University

Bachelor's Degree, Accounting

2012 - 2015

Grade: 3.7

Completed a Bachelor’s Degree in Accounting with a GPA of 3.7, gaining a strong foundation in financial principles, accounting practices, and regulatory compliance.

AM

Ali Ben Abi Taleb High School – Makkased

High School Diploma

2009 - 2012

Completed high school education, focusing on foundational subjects that prepared for higher education in accounting.

Tech stack

Software and tools used professionally

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Maha Teffeha - Call Center Representative - Bank Audi | Himalayas