KAREN JOY BERNAS

I am a committed customer support specialist with extensive experience in managing high-traffic accounts and engaging with subscribers across various platforms. My role at BigWork LLC has allowed me to hone my skills in creating enticing conversations that not only attract but also retain subscribers, ensuring a welcoming atmosphere while maximizing earnings for the models I represent.

Previously, I worked as a Customer Support Specialist at GVA, where I organized and participated in stakeholder meetings, maintained project schedules, and ensured deadlines were met. My ability to assess project risks and provide effective solutions has been instrumental in supporting small businesses and online entrepreneurs in managing their operations efficiently. I pride myself on being well-organized and familiar with a variety of programs, which enhances my ability to deliver exceptional administrative support.