Open to opportunities

Karen Elaine Carvajal Espinal

@karenelainecarvajale

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Tourism and hospitality graduate with strong sales and service skills.

Dominican Republic

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What I'm looking for

I am looking for a role that fosters professional growth and values teamwork.

My name is Karen Elaine Carvajal, and I hold a degree in Tourism and Hotel Management. I have developed a solid foundation in customer service and sales, complemented by practical experience in kitchen and bar operations. My creativity and emotional intelligence allow me to thrive in service-oriented environments, where I can contribute to team success and customer satisfaction.

Throughout my career, I have honed my skills in strategic planning, sales, and customer service. I have successfully managed sales teams and have a proven track record in billing and electronic equipment management. I am proficient in Microsoft Office, particularly Excel, and possess intermediate English skills acquired through immersion programs. I am eager to leverage my technical and operational knowledge in a workplace that values excellence and teamwork.

Experience

Work history, roles, and key accomplishments

Ejecutiva de Ventas

Algazara Consulting Group

Feb 2024 - Present (1 year 6 months)

Developed and executed sales strategies to acquire new clients. Built strong customer relationships and achieved sales quotas.

Sales Relationship Management Business Development CRM Software

Gerente de Ventas

D'Luisa Variedades

Dec 2023 - Present (1 year 8 months)

Oversaw sales team and managed store operations. Implemented strategies to improve customer satisfaction and sales performance.

Sales Management Team Leadership Customer Service Retail Operations Inventory Management

Sales

Royal Prestige

Jan 2022 - Present (3 years 7 months)

Managed sales operations and customer accounts. Achieved sales targets and contributed to revenue growth.

Sales Customer Service Account Management Negotiation CRM Software

Facturación

Octaca Import Export SRL

Sep 2021 - Present (3 years 11 months)

Handled invoicing and billing processes. Ensured accurate and timely financial transactions.

Facturation Billing Data Entry Microsoft Excel Financial Reporting

Cocinera Ejecutiva

AutoseguroSA

Prepared and cooked meals according to recipes and standards. Managed kitchen inventory and ensured food safety compliance.

Cooking Food Preparation Kitchen Management Inventory Control Food Safety

Education

Degrees, certifications, and relevant coursework

Universidad O&M

Licenciatura En Administracion de Empresas Turisticas y Hoteleras, Administracion de Empresas Turisticas y Hoteleras

2022 -

Obtained a comprehensive understanding of tourism and hotel management, including practical experience in kitchen and bar operations. Developed strong skills in sales, invoicing, and the use of electronic equipment. Acquired intermediate English proficiency through immersion.

Instituto Tecnologico Fabio Amable Mota

Tecnico Profesional, Equipos Electronicos

2018 - 2021

Completed a technical professional program focused on electronic equipment. Gained practical skills and knowledge in the maintenance and operation of various electronic devices.