Raunak Singh
@raunaksingh1
Customer Support Executive seeking a non-voice chat and email role; handled client queries and revisions through written channels.
IndiaWhat I'm looking for
As a Freelance Content & Documentation Assistant, I handled client requirements, clarifications, revisions, and delivery confirmations through email and chat.
I drafted, formatted, and proofread documents and short-form content, keeping tone and formatting consistent across deliverables.
I tracked several projects at once, followed up until each item was closed, and maintained a 24–48 hour turnaround with no missed deadlines to date.
I'm a BCA (AI/ML) graduate seeking a long-term non-voice customer support role in chat and email, with steady growth. I'm available immediately and comfortable with rotational and night shifts.
Experience
Work history, roles, and key accomplishments
Freelance Content & Documentation Assistant
Self Employed
Jan 2025 - Present (1 year 10 months)
Handled client correspondence and documentation entirely over written channels, managing multiple projects and maintaining a 24-48 hour turnaround with zero missed deadlines.
Education
Degrees, certifications, and relevant coursework
Galgotias University
Bachelor of Computer Applications, Artificial Intelligence & Machine Learning
Completed Bachelor of Computer Applications with specialization in Artificial Intelligence and Machine Learning in 2026.
St. Xavier's Senior Secondary School
10+2, Science
Grade: 65%
Completed 10+2 with Science (Physics, Chemistry, Mathematics) in June 2023 with 65%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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