Kamogelo Monnya
@kamogelomonnya
Sales Coach with 5+ years improving outbound conversion and team KPIs.
What I'm looking for
I’m a results-driven Sales Coach with 5+ years’ experience in high-performance contact centre environments. I specialize in outbound sales, appointment setting, lead qualification, and delivering structured coaching that helps teams exceed KPIs.
In my recent role as a Cartrack Sales Coach, I coached high-volume sales teams through call evaluations, performance tracking, and one-on-one coaching. I increased conversion rates using structured sales coaching strategies, while supporting onboarding and training for faster ramp-up.
Earlier, I coached outbound sales teams at Clientele Life, focusing on objection handling and closing techniques through targeted development plans and training sessions. Before coaching, I worked as a Debt Collection Agent handling high-volume outbound calls, maintaining accurate CRM records and client communication logs—experience that strengthens how I coach for real outcomes.
Experience
Work history, roles, and key accomplishments
Sales Coach
Cartrack
Nov 2024 - Mar 2026 (1 year 4 months)
Coached and developed high-volume sales teams to exceed KPIs through call evaluations, performance tracking, and one-on-one coaching. Increased conversion rates using structured sales coaching strategies and supported onboarding for faster ramp-up.
Sales Coach
Clientele Life
Feb 2020 - Oct 2024 (4 years 8 months)
Delivered coaching in outbound sales, objection handling, and closing techniques. Improved team performance with targeted development plans and facilitated training to increase conversion and productivity.
Debt Collection Agent
CC Soft Ver-Tex Solution
Jan 2018 - Jan 2019 (1 year)
Managed high-volume outbound calls and negotiated payment arrangements. Maintained accurate CRM records and client communication logs to support effective collections.
Education
Degrees, certifications, and relevant coursework
Matric (Grade 12)
Matric (Grade 12), Matric
Completed the Matric (Grade 12) qualification.
Call Centre Certificate
Certificate, Call Centre
Completed a Call Centre certificate program to build call-centre and customer service skills.
Debt Collection Certificate
Certificate, Debt Collection
Completed a Debt Collection certificate focused on outbound collections processes.
Life Coaching, Mentoring and Teaching Lead to Succeed Program
Lead to Succeed Program, Life Coaching, Mentoring and Teaching
Completed the Lead to Succeed program in life coaching, mentoring, and teaching.
Availability
Location
Authorized to work in
Job categories
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