kamal joundi
@kamaljoundi
I resolve mission-critical enterprise, executive, and conference technology issues across global support environments.
BelgiumWhat I'm looking for
I'm currently supporting Televic conference and AV systems across multiple countries, training 50+ international distributors, integrators, and customers while investigating complex issues for R&D teams.
Across Syensqo, Eurofins, EBRC, EIB, Ivanti, Mercedes-Benz, and HCL Technologies, I've supported executives and enterprise users in mission-critical environments, improving incident resolution, service reliability, and customer experience.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
Televic NV
Jan 2026 - Present (8 months)
Delivered technical training to 50+ international distributors and provided expert-level support for complex conference and AV systems. Performed advanced root-cause analysis and collaborated with R&D, Sales, and Project Management teams to resolve high-impact customer issues.
Education
Degrees, certifications, and relevant coursework
EPFC-ULB
Graduate, International Trade
Graduated in International Trade from EPFC-ULB in Brussels, Belgium.
Tech stack
Software and tools used professionally
Availability
Location
BelgiumAuthorized to work in
Salary expectations
Job categories
Skills
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