Open to opportunities

Kalina Aseyo

@kalinaaseyo

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Aspiring IT professional with hands-on experience in technical support.

Kenya

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What I'm looking for

I am looking for a dynamic work environment that fosters growth and innovation.

I am an aspiring IT professional with a strong foundation in information technology, currently pursuing my Bachelor's degree in Business Information and Technology. My journey in the IT field began with a Certificate in Information Technology, followed by a Diploma, which equipped me with essential skills and knowledge. I have gained practical experience through internships at reputable organizations, where I honed my technical skills and developed a keen understanding of IT operations.

During my internships at National Air Support Department and Ecobank, I was responsible for various tasks, including laying Ethernet cables, monitoring CCTV systems, and providing technical support to end-users. My ability to troubleshoot issues and ensure smooth operations has been recognized by my supervisors. I am particularly proud of my achievements in configuring network systems and enhancing user experiences through effective IT solutions.

As I continue to grow in my career, I am eager to contribute to an organization that values hard work and innovation. I am committed to enhancing my professional skills and taking on new challenges that will allow me to make a meaningful impact in the IT sector.

Experience

Work history, roles, and key accomplishments

Information Technology Intern

National Air Support Department (NASD)

Feb 2024 - May 2024 (3 months)

Assisted with network infrastructure by laying and crimping Ethernet cables. Monitored and troubleshot CCTV systems and Unify for unauthorized WIFI users. Installed Windows Server 2019, Exchange Server, and deployed server antivirus to client computers.

Ethernet CCTV Troubleshooting Windows Server

Information Technology Intern

Ecobank

Jun 2021 - Oct 2021 (4 months)

Provided basic end-user support to prevent customer service delays for technical issues. Assisted with maintenance checks and controls. Supported internal staff as an IT Technical support staff and managed allocation of new machines and system setups.

End User Services Technical Support Maintenance Hardware Allocation

Information Technology Assistant

Siemens (PTY) Limited

Oct 2020 - Feb 2021 (4 months)

Configured Ethernet cable connectivity and resolved booting problems. Addressed IP address issues and performed systems maintenance.

Ethernet Troubleshooting IP Addresses Maintenance

Education

Degrees, certifications, and relevant coursework

RIara University

Bachelor of Business Information and Technology, Business Information and Technology

Pursued a Bachelor's degree focusing on the intersection of business principles and information technology. Gained expertise in managing information systems to support organizational objectives and decision-making.

RIara University

Diploma in Information Technology, Information Technology

Completed a Diploma program in Information Technology, acquiring foundational knowledge in IT systems, software, and hardware. Developed practical skills essential for IT support and basic network management.

Zetech University

Certificate In Information Technology (KNEC), Information Technology

Obtained a Certificate in Information Technology, providing fundamental skills in IT operations and basic computer applications. This program laid the groundwork for further studies in the IT field.