Said Ali
@saidali1
Motivated IT graduate with hands-on experience in technical support.
KenyaWhat I'm looking for
I am a highly motivated Information Technology graduate from Mount Kenya University, equipped with a solid technical foundation and a passion for problem-solving. My hands-on experience from internships and attachments has allowed me to thrive in dynamic environments, where I have honed my skills in network configuration, hardware repair, and software troubleshooting.
Throughout my career, I have demonstrated my ability to work effectively in team-oriented settings, contributing to successful projects and enhancing operational efficiency. My goal is to join a collaborative organization where I can further develop my technical skills, contribute meaningfully, and grow professionally.
Experience
Work history, roles, and key accomplishments
IT Attaché
Kenya Ports Authority (KPA)
Oct 2019 - Dec 2019 (2 months)
Handled mail server configuration and troubleshooting, network maintenance, and customer support. Managed data entry and inventory control tasks.
IT Intern
First Community Bank
Feb 2019 - Apr 2019 (2 months)
Assisted in workstation setup, Windows installation, and hardware repairs. Conducted antivirus installations and provided remote desktop support. Configured networks and performed cable tracing and CISCO setup.
IT Attachment
Kenya Electricity Generating Company (KenGen)
Sep 2016 - Nov 2016 (2 months)
Involved in mail server configuration, PC troubleshooting, and software installation. Maintained network setups and configured Cisco routers and switches.
Education
Degrees, certifications, and relevant coursework
MUMount Kenya University
Diploma, Business Information Technology
2015 - 2017
Graduated with a Diploma in Business Information Technology, focusing on the integration of technology in business processes and information management.
Institute of Advanced Technology
Certificate, Information Technology
2014 - 2015
Completed the ICDL Profile Certificate, which provided essential computer skills and knowledge for effective use of technology in various applications.
Sokoke Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2010 - 2013
Grade: C-
Achieved the Kenya Certificate of Secondary Education (K.C.S.E) with a mean grade of C-, demonstrating foundational knowledge in various subjects.
Rasul Al Akram Primary School
Kenya Certificate of Primary Education, Primary Education
2005 - 2009
Grade: B-
Completed the Kenya Certificate of Primary Education (K.C.P.E) with a mean grade of B-, laying the groundwork for future academic pursuits.
Availability
Location
KenyaAuthorized to work in
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