Open to opportunities

Mbugua Norman

@mbuguanorman

Message

Aspiring IT professional with hands-on experience in ICT support.

Kenya

Message

What I'm looking for

I am looking for a role that offers growth opportunities and challenges in IT.

I am a recent graduate with a Bachelor's Degree in Information Technology from Kenyatta University, where I honed my skills in various aspects of ICT. My journey in this field began with a leadership training course that equipped me with essential skills in governance and teamwork. This training, coupled with my academic background, has prepared me to take on challenges in the dynamic world of technology.

During my internship at KEFRI, I gained practical experience in setting up hardware, installing software, and maintaining network systems. I successfully managed security options and performed regular upgrades to ensure system functionality. My familiarity with various operating systems and my Cisco certifications further enhance my ability to contribute effectively to any IT team.

Experience

Work history, roles, and key accomplishments

ICT Support

IEBC

Jan 2022 - Feb 2022 (1 month)

Provided ICT support during the 2022 General Election for the Limuru constituency, ensuring all technological systems were operational and troubleshooting any issues that arose.

Troubleshooting IT Equipment Maintenance

ICT Intern

KEFRI

Feb 2018 - Jun 2018 (4 months)

As an ICT intern at KEFRI, I set up hardware, installed and configured software, maintained and repaired technological equipment, and managed network components. I also ensured system security and performed regular upgrades to maintain functionality.

Hardware Setup Installation Troubleshooting

Education

Degrees, certifications, and relevant coursework

Kenyatta University

Bachelor in Information Technology, Information Technology

2014 - 2022

Completed a Bachelor's Degree in Information Technology, focusing on various aspects of IT including system management, network configuration, and security operations.