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Kakwanzi Elizabeth

@kakwanzielizabeth

Customer administrative specialist at Cavendish University Uganda who processed student applications and maintained accurate records.

Uganda

Message

At Cavendish University Uganda, I provided administrative support, responded to student inquiries, maintained records, and processed applications for prospective students who met admission requirements.

At Spotwash Dry Cleaner, I attended to clients, processed payments, and reconciled monthly sales and expenses. Earlier, as a cashier at Eco-mart supermarket, Kiwatule, I processed payments, orders, and refunds and prepared daily reports.

Experience

Work history, roles, and key accomplishments

Customer Administrative Specialist

Cavendish University Uganda

Feb 2025 - Aug 2026 (1 year 6 months)

Provided administrative support and responded to client inquiries via phone, email, and face-to-face interactions. Maintained accurate student records, processed applications, and coordinated with departments to resolve student issues.

Communication Skills Interpersonal Skills Customer Relationship Management Microsoft Office Administrative Support Office Coordination Data Entry Information Management Ethics Confidentiality

Front Desk Manager

Spotwash Dry Cleaner

Nov 2022 - Dec 2024 (2 years 1 month)

Attended to walk-in clients, received and documented laundry, processed payments, and returned clean garments. Reconciled monthly finances and built positive client relationships to improve satisfaction and loyalty.

Customer Service Customer Relationship Management Time Management Communication Skills Interpersonal Skills Records Management Documentation

Cashier

Eco-mart Supermarket, Kiwatule

May 2021 - Apr 2022 (11 months)

Received client payments for purchased items, processed orders, payments, and refunds in the system. Made daily reports and synchronized with the accounts department.

Payment Processing Cash Handling Data Entry System Management Microsoft Office