Best Kemigisha

Answered and made calls to clients to address needs, complaints, and product issues. Engaged in active listening, diffused angry clients, and made product recommendations.

Managed petty cash and internal expenses, banked cash and cheques daily, and computed payment schedules. Ensured compliance with accounting policies and statutory regulations including NSSF and PAYE.

Received deposits, cash cheques, and issued saving withdrawals. Reconciled cash drawers, created new client accounts, and provided excellent customer service.

Evaluated new account documentation for CDD compliance and conducted KYC reviews of existing customers. Activated dormant accounts and digitized new accounts to increase clientele.

Handled internal processing and accounting activities, including payments management and preparing expense reports. Managed fixed assets register and ensured statutory compliance.

Pursued a Bachelor's degree in Accounting and Finance, gaining comprehensive knowledge in financial management and accounting principles.

Completed Uganda Advanced Certificate of Education (UACE), focusing on advanced secondary studies.

Completed Uganda Certificate of Education (UCE), completing secondary education.