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Kakuru Fred

@kakurufred

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I keep organizations running by resolving IT, hardware, software, and network issues.

Uganda

Message

I've supported staff at the Ministry of ICT and National Guidance by troubleshooting hardware, software, and network issues, maintaining computers and printers, configuring VLANs, and training users on ICT and cybersecurity practices.

At AYO TV and ALMATEC Uganda, I managed user accounts, supported employees, monitored systems, configured routers and printers, and reduced downtime through maintenance. I also developed a clinic appointment booking system with patient registration, scheduling, dashboards, and database management.

Experience

Work history, roles, and key accomplishments

IT Support Technician

Ministry of ICT and National Guidance

Jan 2026 - May 2026 (4 months)

Provided daily technical assistance to staff by troubleshooting hardware, software, and networking issues. Installed and maintained computer systems, printers, and ICT devices, and configured VLANs for network management and security.

hardware troubleshooting Software Configuration Network Troubleshooting VLAN Configuration System Maintenance User Account Management Cybersecurity Training

Clinic Appointment Booking System Developer

Personal Project

Oct 2025 - Dec 2025 (2 months)

Developed a web-based appointment booking system for a clinic to enhance patient scheduling and management. Created responsive front-end interfaces and back-end functionalities, including patient registration and admin dashboards.

Web Development Frontend Development Backend Development Database Management Testing Debugging Optimization

ICT Assistant & Account Administrator

AYO TV

Jun 2025 - Dec 2025 (6 months)

Managed and maintained user accounts for digital platforms, ensuring data accuracy and security. Provided technical support to employees, monitored systems, and handled content management and documentation.

User Account Management Technical Support System Monitoring Content Management Digital Documentation Organizational Skills

ICT Technician

ALMATEC UGANDA

Feb 2023 - Dec 2023 (10 months)

Installed and set up operating systems, application software, and hardware components for clients. Provided troubleshooting for hardware, software, and network issues, and performed preventive maintenance.

Operating System Installation Software Installation hardware troubleshooting Network Setup Router Configuration Printer Installation Preventive Maintenance

Education

Degrees, certifications, and relevant coursework

Makerere Institute of Technology

Diploma, Information Technology

Pursuing a Diploma in Information Technology with training in computer systems, networking, database management, software programming, and troubleshooting. Expected to graduate in 2026.

African College of Commerce and Technology

Certificate, Information and Communication Technology

Earned a certificate in Information and Communication Technology with training in computer applications, networking, software installation, and ICT support services.

Kigata High School

Uganda Certificate of Education (UCE), General Secondary Education

Completed secondary education following the Uganda National Examinations Board curriculum, developing strong academic, communication, and teamwork skills.