kajal hirwani

As a Cluster Sales Manager in Trade Forex and Remittances, I managed remittance processes, oversaw forward contracts, and coordinated import/export payments. I provided advisory services to clients, facilitated bank guarantees, and supported FDI and ODI transactions, ensuring compliance with regulations.

In my role as Deputy Manager for Retail Forex, I acquired new clients, managed branch operations, and ensured compliance with Forex regulations. I collaborated with sales teams to enhance marketing strategies and achieved significant revenue growth through effective relationship-building.

As a Fraud Investigator, I identified suspicious activities, analyzed customer data for fraud indicators, and collaborated with teams to enhance detection methodologies. I provided training and presented fraud analysis reports to senior management.

During my MBA, I focused on digital marketing strategies within the banking industry, with a specific emphasis on ICICI Bank. I analyzed industry trends, challenges, and best practices, exploring key channels like social media, email marketing, SEO, and content marketing. Studying ICICI Bank's strategies, I learned how they enhance customer engagement, increase brand awareness, and drive conversio

I analyzed industry trends, challenges, and best practices, exploring key channels like social media, email marketing, SEO, and content marketing. Collaborating with industry professionals, I gained insights through interviews and presented my findings to demonstrate a deep understanding of digital marketing in banking.